Does Cisco have a webpage that can diagnose Crashinfo files? I have the following from a 3750 switch within a stack that crashed this morning...
Cisco IOS Software, C3750 Software (C3750-IPSERVICESK9-M), Version 12.2(53)SE, RELEASE SOFTWARE (fc2)
Technical Support httpwww.cisco.comtechsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Sun 13-Dec-09 1625 by prod_rel_team
Machine Check Exception (0x0200)!
SRR0 0x0179AD00 SRR1 0x00021200 SRR2 0x0179AD04 SRR3 0x00021200
BESRA 0x00000000, BESRB 0x00000000, BEAR 0x00000000
CPU Register Context
Vector = 0x00000200 PC = 0x0179AD04 MSR = 0x00021200 CR = 0x05114A04
LR = 0x05114AB4 CTR = 0x00000000 XER = 0x80000000
R0 = 0x0510A004 R1 = 0x0ACF8085 R2 = 0x00000000 R3 = 0x00000000
R4 = 0x00000000 R5 = 0x00000000 R6 = 0x00000000 R7 = 0xFD0110DF
R8 = 0xAB1234CD R9 = 0x01420000 R10 = 0x05B0F5A0 R11 = 0x04F33E28
R12 = 0x027187DC R13 = 0x00110000 R14 = 0x028EC03C R15 = 0x04291BB0
R16 = 0x00000001 R17 = 0x050D1378 R18 = 0x0510A068 R19 = 0x03E50000
R20 = 0x00000002 R21 = 0x02EE5750 R22 = 0x00000000 R23 = 0x02EE5750
R24 = 0x00000000 R25 = 0x00000000 R26 = 0x00000001 R27 = 0x00000000
R28 = 0x047CB5F8 R29 = 0x000000A1 R30 = 0x03860000 R31 = 0x0000017A
PC = 0x0179AD04, SP = 0x0ACF8085
No valid stack frames available
Or is a TAC CAse needed?
That's it? Nothing else?
Can you please attach the 4 latest crashinfo files. If there's a crashinfo file that happens to have a large file size, then attach those too.
Ity is better to open an SR to have Cisco engineer look at registers of that crashinfo for the root cause.
The tool that you can use for stack analysis is the output intrepreter but I don't think it will be able to analyze this particular crashinfo file:
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