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CSCvi65059

vinayjaiswal
Participant
Participant

Cisco Catalyst 9200L-48P-4X Switch rebooted automatically

Last reload reason: unknown reload cause - reason ptr 0xF, PC 0x0,address 0x0

cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.9.3

 

ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 16.10.1r [FC3], RELEASE SOFTWARE (P)

Is this bug addressed,not much information is shared in cisco bug page.

Please suggest and recommend if upgrading to

16.9.4 can fix this.

 

4 Replies 4

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
Post the complete output to the command "dir crashinfo:".
Raise a TAC Case so TAC can confirm if you're hitting this bug or not. Raising a TAC Case will give anyone the most-recent update to the bug.

drohatgi
Beginner
Beginner

Hi

 

Pl find the crash info details :

System was restarted by unknown reload cause - reason ptr 0xF, PC 0x0,address 0x0

***************************************************
******* Information of Last System Crash **********
***************************************************


Using crashinfo:crashinfo_RP_00_00.

%Error opening crashinfo:crashinfo_RP_00_00 (No such file or directory)

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
I don't want to see what PI "found".
I want to see what the CLI output.

julian.bendix
Participant
Participant

Hey!

Version 16.9.3 is listed as known affected release by this bug.
16.9.4 is listed as known fixed release.

Also 16.9.4 is also currently the Cisco recommended version for Cat9200L.

Personally I would recommend to upgrade to 16.9.4,
to answer your question in general.

Let me know what you think.

Best regards!

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