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CSCvs41591 Bug details?

patoberli
VIP Alumni
VIP Alumni

Hi all

I've discovered the bug CSCvs41591 which should be "fixed" for Nexus NX-OS Release 7.3(7)N1(1):

https://www.cisco.com/c/en/us/td/docs/switches/datacenter/nexus5500/sw/release/notes/7x/Nexus5500_Release_Notes_7x.html

Has anybody details for it? Currently it's not customer visible.

Asking because my 5548UP is probably affected:

2020 Jul 17 06:20:37 5548-8067-3 %ETHPORT-3-IF_DOWN_HW_FAILURE: Interface Ethernet1/11 is down (Hardware Failure)
2020 Jul 17 06:20:37 5548-8067-3 %LLDP-5-SERVER_REMOVED: Server with Chassis ID b026.284f.29bb Port ID b026.284f.29bb on loc
al port Eth1/11 has been removed
2020 Jul 17 06:24:58 5548-8067-3 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Fabric port failure
 Ethernet1/15 
2020 Jul 17 06:24:58 5548-8067-3 %USER-2-SYSTEM_MSG: FATAL error on sunnyvale asic. This may impact multiple services.Contac
t TAC - nohms
2020 Jul 17 06:35:19 5548-8067-3 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Fabric port failure
 Ethernet1/2 
2020 Jul 17 06:35:19 5548-8067-3 %USER-2-SYSTEM_MSG: FATAL error on sunnyvale asic. This may impact multiple services.Contac
t TAC - nohms
2020 Jul 17 06:36:01 5548-8067-3 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Fabric port failure
 Ethernet1/15 
2020 Jul 17 06:36:01 5548-8067-3 %USER-2-SYSTEM_MSG: FATAL error on sunnyvale asic. This may impact multiple services.Contac
t TAC - nohms
2020 Jul 17 06:36:57 5548-8067-3 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Fabric port failure
 Ethernet1/15 
2020 Jul 17 06:36:57 5548-8067-3 %USER-2-SYSTEM_MSG: FATAL error on sunnyvale asic. This may impact multiple services.Contac
t TAC - nohms
2020 Jul 17 06:36:57 5548-8067-3 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Fabric port failure
 Ethernet1/15 
2020 Jul 17 06:36:57 5548-8067-3 %USER-2-SYSTEM_MSG: FATAL error on sunnyvale asic. This may impact multiple services.Contac
t TAC - nohms
2020 Jul 17 06:48:05 5548-8067-3 %NOHMS-2-NOHMS_DIAG_ERROR: Module 1: Runtime diag detected major event: Fabric port failure
 Ethernet1/15 
2020 Jul 17 06:48:05 5548-8067-3 %USER-2-SYSTEM_MSG: FATAL error on sunnyvale asic. This may impact multiple services.Contac
t TAC - nohms
2020 Jul 17 07:02:38 5548-8067-3 %USER-3-SYSTEM_MSG: parsing vsa:not a cisco vendor id:311 - radiusd
2020 Jul 17 07:45:47 5548-8067-3 last message repeated 9 times
2020 Jul 17 07:45:47 5548-8067-3 %AUTHPRIV-3-SYSTEM_MSG: pam_aaa:Authentication failed from 152.96.140.35 - dcos_sshd[21510]
2020 Jul 17 07:45:53 5548-8067-3 %USER-3-SYSTEM_MSG: parsing vsa:not a cisco vendor id:311 - radiusd
5548-8067-3# show int b

--------------------------------------------------------------------------------
Ethernet      VLAN    Type Mode   Status  Reason                   Speed     Port
Interface                                                                    Ch #
--------------------------------------------------------------------------------
Eth1/1        91      eth  access up      none                        10G(D) --
Eth1/2        1       eth  trunk  down    Hardware failure            10G(D) --
Eth1/3        1       eth  trunk  up      none                        10G(D) --
Eth1/4        1       eth  trunk  down    Hardware failure            10G(D) 206
Eth1/5        1       eth  trunk  down    Hardware failure            10G(D) 207
Eth1/6        1       eth  trunk  up      none                        10G(D) 210
Eth1/7        1       eth  trunk  down    SFP not inserted            10G(D) --
Eth1/8        1       eth  trunk  down    Hardware failure            10G(D) 208
Eth1/9        1       eth  trunk  down    Hardware failure            10G(D) 209
Eth1/10       91      eth  access up      none                        10G(D) --
Eth1/11       1       eth  trunk  down    Hardware failure            10G(D) --
Eth1/12       91      eth  access up      none                        10G(D) --
Eth1/13       1       eth  trunk  down    Hardware failure            10G(D) --
Eth1/14       116     eth  access down    SFP not inserted            10G(D) --
Eth1/15       1       eth  trunk  down    Hardware failure            10G(D) --
Eth1/16       116     eth  access down    SFP not inserted            10G(D) --
Eth1/17       116     eth  access down    SFP not inserted            10G(D) --
Eth1/18       116     eth  access down    SFP not inserted            10G(D) --
Eth1/19       1       eth  fabric up      none                        10G(D) 101
Eth1/20       1       eth  fabric up      none                        10G(D) 101
Eth1/21       1       eth  fabric up      none                        10G(D) 102
Eth1/22       1       eth  fabric up      none                        10G(D) 102
Eth1/23       116     eth  access down    SFP not inserted            10G(D) --
Eth1/24       1       eth  trunk  up      none                       1000(D) --
Eth1/25       1       eth  fabric up      none                        10G(D) 101
Eth1/26       1       eth  fabric up      none                        10G(D) 101
Eth1/27       1       eth  fabric up      none                        10G(D) 102
Eth1/28       1       eth  fabric up      none                        10G(D) 102
Eth1/29       1       eth  trunk  up      none                        10G(D) 100
Eth1/30       1       eth  trunk  up      none                        10G(D) 100
Eth1/31       1       eth  trunk  up      none                        10G(D) 40
Eth1/32       1       eth  trunk  up      none                        10G(D) 40
5548-8067-3# sho ver
Cisco Nexus Operating System (NX-OS) Software
TAC support: http://www.cisco.com/tac
Documents: http://www.cisco.com/en/US/products/ps9372/tsd_products_support_series_home.html
Copyright (c) 2002-2019, Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.

Software
  BIOS:      version 3.6.0
  Power Sequencer Firmware: 
             Module 1: v3.0
             Module 2: v2.0
  Microcontroller Firmware:        version v1.2.0.1
  QSFP Microcontroller Firmware:   
             Module not detected
  CXP Microcontroller Firmware:   
             Module not detected
  kickstart: version 7.3(5)N1(1)
  system:    version 7.3(5)N1(1)
  BIOS compile time:       05/09/2012
  kickstart image file is: bootflash:///n5000-uk9-kickstart.7.3.5.N1.1.bin
  kickstart compile time:  2/11/2019 2:00:00 [02/11/2019 12:28:55]
  system image file is:    bootflash:///n5000-uk9.7.3.5.N1.1.bin
  system compile time:     2/11/2019 2:00:00 [02/11/2019 16:35:53]


Hardware
  cisco Nexus5548 Chassis ("O2 32X10GE/Modular Universal Platform Supervisor")
  Intel(R) Xeon(R) CPU         with 8253792 kB of memory.
  Processor Board ID FOC15516J0E

  Device name: 5548-8067-3
  bootflash:    2007040 kB

Kernel uptime is 1 day(s), 19 hour(s), 16 minute(s), 6 second(s)

Last reset at 489141 usecs after  Wed Jul 15 12:28:50 2020

  Reason: Reset performed due to component Error
  System version: 7.3(5)N1(1)
  Service: SUNNYVALE ASIC FAILURE

plugin
  Core Plugin, Ethernet Plugin

Active Package(s)
5548-8067-3

And I wonder now, RMA or first try with software upgrade.

1 Reply 1

marce1000
VIP
VIP

 

 Ref : https://www.cisco.com/c/en/us/td/docs/switches/datacenter/nexus5500/sw/release/notes/7x/Nexus5500_Release_Notes_7x.html#pgfId-829509

 It is indeed mentioned in the Resolved Caveats list for the nx-os version that you mention with this short description :

                      

CSCvs41591

Handle SUNNYVALE ASIC errors

 

M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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