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downgrade 3850 IOS from 16.9.1 to 16.6.7 failed

SparkJiang05363
Level 1
Level 1

‎09-10-2020 06:03 PM

Hi, folks:

I want to downgrade WS-C3850-24T IOS from 16.9.1 to 16.6.7,but show error message：FAILED: switch local is not booted with provisioning file. 

I tried to downgraded 16.9.X to 16.6.7 before, it works, but this time failed.the only one difference is that the previous 3850 was stacked, this time is alone, any idea for you ? I really appreciate your help!

1 person had this problem
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6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame

‎09-10-2020 06:07 PM

Post the complete output to the following commands: 

dir
sh boot
more flash:packages.conf | begin for NOVA
0 Helpful

SparkJiang05363
Level 1
Level 1
In response to Leo Laohoo

‎09-10-2020 07:23 PM

I did this command:  request platform software package install switch all file flash:cat3k_caa-universalk9.16.06.07.SPA.bin

Do I need to used the "boot system" change to cat3k_caa-universalk9.16.06.07.SPA.bin ?

 

 

3850a#dir
Directory of flash:/

77602 -rw- 2097152 Sep 10 2020 22:12:01 +08:00 nvram_config
77603 -rw- 15954556 Mar 8 2018 07:40:28 +08:00 cat3k_caa-guestshell. 16.03.05b.SPA.pkg
77604 -rw- 22301472 Mar 8 2018 07:40:26 +08:00 cat3k_caa-rpbase.16.0 3.05b.SPA.pkg
77605 -rw- 266035828 Mar 8 2018 07:40:28 +08:00 cat3k_caa-rpcore.16.0 3.05b.SPA.pkg
77606 -rw- 9089660 Mar 8 2018 07:40:27 +08:00 cat3k_caa-srdriver.16 .03.05b.SPA.pkg
77607 -rw- 212812400 Mar 8 2018 07:40:27 +08:00 cat3k_caa-wcm.16.03.0 5b.SPA.pkg
77608 -rw- 13423224 Mar 8 2018 07:40:27 +08:00 cat3k_caa-webui.16.03 .05b.SPA.pkg
77609 -rw- 4748 Mar 8 2018 07:40:52 +08:00 packages.conf
77610 -rw- 333 Sep 13 2018 10:59:42 +08:00 bootloader_evt_handle .log
77611 drwx 4096 Sep 10 2020 17:30:40 +08:00 core
15521 drwx 4096 Mar 8 2018 07:43:28 +08:00 .prst_sync
31041 drwx 4096 Mar 8 2018 07:43:29 +08:00 .rollback_timer
38801 drwx 4096 Sep 13 2018 10:59:52 +08:00 dc_profile_dir
38803 drwx 4096 Mar 8 2018 07:43:37 +08:00 gs_script
77612 -rw- 123888 Sep 13 2018 11:00:17 +08:00 memleak.tcl
77613 drwx 4096 Sep 13 2018 10:59:39 +08:00 .installer
77615 -rw- 2097152 Sep 10 2020 22:12:01 +08:00 nvram_config_bkup
77616 -rw- 34 Sep 4 2018 11:52:23 +08:00 pnp-tech-time
77617 -rw- 59918 Sep 4 2018 11:52:27 +08:00 pnp-tech-discovery-summary
77618 -rw- 736 May 27 2020 16:56:59 +08:00 vlan.dat
77619 -rw- 453688163 Sep 4 2018 14:55:08 +08:00 cat3k_caa-universalk9.16.09.01.SPA.bin
77620 drwx 4096 Sep 4 2018 15:14:50 +08:00 tech_support
77631 drwx 4096 Sep 5 2018 08:53:13 +08:00 .dbpersist
38807 drwx 4096 Sep 4 2018 15:22:45 +08:00 onep
77632 -rw- 676 Sep 6 2018 16:04:21 +08:00 stby-vlan.dat
77637 -rw- 407449018 Sep 10 2020 17:30:53 +08:00 cat3k_caa-universalk9.16.06.07.SPA.bin

1624104960 bytes total (128729088 bytes free)
3850a# show boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:cat3k_caa-universalk9.16.09.01.SPA.bin;

Boot Variables on next reload:
BOOT variable = flash:cat3k_caa-universalk9.16.09.01.SPA.bin;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0

3850a#more flash:packages.conf | begin for nova
3850a#more flash:packages.conf | begin for NOVA
3850a#

0 Helpful

SparkJiang05363
Level 1
Level 1

‎09-10-2020 07:02 PM

I did this command:  request platform software package install switch all file flash:cat3k_caa-universalk9.16.06.07.SPA.bin

Do I need use the "boot system" change something?

 

here is the command log:

3850a#dir
Directory of flash:/

77602 -rw- 2097152 Sep 10 2020 22:12:01 +08:00 nvram_config
77603 -rw- 15954556 Mar 8 2018 07:40:28 +08:00 cat3k_caa-guestshell. 16.03.05b.SPA.pkg
77604 -rw- 22301472 Mar 8 2018 07:40:26 +08:00 cat3k_caa-rpbase.16.0 3.05b.SPA.pkg
77605 -rw- 266035828 Mar 8 2018 07:40:28 +08:00 cat3k_caa-rpcore.16.0 3.05b.SPA.pkg
77606 -rw- 9089660 Mar 8 2018 07:40:27 +08:00 cat3k_caa-srdriver.16 .03.05b.SPA.pkg
77607 -rw- 212812400 Mar 8 2018 07:40:27 +08:00 cat3k_caa-wcm.16.03.0 5b.SPA.pkg
77608 -rw- 13423224 Mar 8 2018 07:40:27 +08:00 cat3k_caa-webui.16.03 .05b.SPA.pkg
77609 -rw- 4748 Mar 8 2018 07:40:52 +08:00 packages.conf
77610 -rw- 333 Sep 13 2018 10:59:42 +08:00 bootloader_evt_handle .log
77611 drwx 4096 Sep 10 2020 17:30:40 +08:00 core
15521 drwx 4096 Mar 8 2018 07:43:28 +08:00 .prst_sync
31041 drwx 4096 Mar 8 2018 07:43:29 +08:00 .rollback_timer
38801 drwx 4096 Sep 13 2018 10:59:52 +08:00 dc_profile_dir
38803 drwx 4096 Mar 8 2018 07:43:37 +08:00 gs_script
77612 -rw- 123888 Sep 13 2018 11:00:17 +08:00 memleak.tcl
77613 drwx 4096 Sep 13 2018 10:59:39 +08:00 .installer
77615 -rw- 2097152 Sep 10 2020 22:12:01 +08:00 nvram_config_bkup
77616 -rw- 34 Sep 4 2018 11:52:23 +08:00 pnp-tech-time
77617 -rw- 59918 Sep 4 2018 11:52:27 +08:00 pnp-tech-discovery-summary
77618 -rw- 736 May 27 2020 16:56:59 +08:00 vlan.dat
77619 -rw- 453688163 Sep 4 2018 14:55:08 +08:00 cat3k_caa-universalk9.16.09.01.SPA.bin
77620 drwx 4096 Sep 4 2018 15:14:50 +08:00 tech_support
77631 drwx 4096 Sep 5 2018 08:53:13 +08:00 .dbpersist
38807 drwx 4096 Sep 4 2018 15:22:45 +08:00 onep
77632 -rw- 676 Sep 6 2018 16:04:21 +08:00 stby-vlan.dat
77637 -rw- 407449018 Sep 10 2020 17:30:53 +08:00 cat3k_caa-universalk9.16.06.07.SPA.bin

1624104960 bytes total (128729088 bytes free)


3850a# show boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:cat3k_caa-universalk9.16.09.01.SPA.bin;

Boot Variables on next reload:
BOOT variable = flash:cat3k_caa-universalk9.16.09.01.SPA.bin;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0


3850a#more flash:packages.conf | begin for nova
3850a#more flash:packages.conf | begin for NOVA
3850a#

0 Helpful

SparkJiang05363
Level 1
Level 1

‎09-10-2020 07:59 PM

I did this command:  request platform software package install switch all file flash:cat3k_caa-universalk9.16.06.07.SPA.bin
0 Helpful

SparkJiang05363
Level 1
Level 1
In response to SparkJiang05363

‎09-10-2020 08:00 PM

here is information：

 

3850a#dir
Directory of flash:/

77602 -rw- 2097152 Sep 10 2020 22:12:01 +08:00 nvram_config
77603 -rw- 15954556 Mar 8 2018 07:40:28 +08:00 cat3k_caa-guestshell. 16.03.05b.SPA.pkg
77604 -rw- 22301472 Mar 8 2018 07:40:26 +08:00 cat3k_caa-rpbase.16.0 3.05b.SPA.pkg
77605 -rw- 266035828 Mar 8 2018 07:40:28 +08:00 cat3k_caa-rpcore.16.0 3.05b.SPA.pkg
77606 -rw- 9089660 Mar 8 2018 07:40:27 +08:00 cat3k_caa-srdriver.16 .03.05b.SPA.pkg
77607 -rw- 212812400 Mar 8 2018 07:40:27 +08:00 cat3k_caa-wcm.16.03.0 5b.SPA.pkg
77608 -rw- 13423224 Mar 8 2018 07:40:27 +08:00 cat3k_caa-webui.16.03 .05b.SPA.pkg
77609 -rw- 4748 Mar 8 2018 07:40:52 +08:00 packages.conf
77610 -rw- 333 Sep 13 2018 10:59:42 +08:00 bootloader_evt_handle .log
77611 drwx 4096 Sep 10 2020 17:30:40 +08:00 core
15521 drwx 4096 Mar 8 2018 07:43:28 +08:00 .prst_sync
31041 drwx 4096 Mar 8 2018 07:43:29 +08:00 .rollback_timer
38801 drwx 4096 Sep 13 2018 10:59:52 +08:00 dc_profile_dir
38803 drwx 4096 Mar 8 2018 07:43:37 +08:00 gs_script
77612 -rw- 123888 Sep 13 2018 11:00:17 +08:00 memleak.tcl
77613 drwx 4096 Sep 13 2018 10:59:39 +08:00 .installer
77615 -rw- 2097152 Sep 10 2020 22:12:01 +08:00 nvram_config_bkup
77616 -rw- 34 Sep 4 2018 11:52:23 +08:00 pnp-tech-time
77617 -rw- 59918 Sep 4 2018 11:52:27 +08:00 pnp-tech-discovery-summary
77618 -rw- 736 May 27 2020 16:56:59 +08:00 vlan.dat
77619 -rw- 453688163 Sep 4 2018 14:55:08 +08:00 cat3k_caa-universalk9.16.09.01.SPA.bin
77620 drwx 4096 Sep 4 2018 15:14:50 +08:00 tech_support
77631 drwx 4096 Sep 5 2018 08:53:13 +08:00 .dbpersist
38807 drwx 4096 Sep 4 2018 15:22:45 +08:00 onep
77632 -rw- 676 Sep 6 2018 16:04:21 +08:00 stby-vlan.dat
77637 -rw- 407449018 Sep 10 2020 17:30:53 +08:00 cat3k_caa-universalk9.16.06.07.SPA.bin

1624104960 bytes total (128729088 bytes free)
3850a# show boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:cat3k_caa-universalk9.16.09.01.SPA.bin;

Boot Variables on next reload:
BOOT variable = flash:cat3k_caa-universalk9.16.09.01.SPA.bin;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0

3850a#more flash:packages.conf | begin for nova
3850a#more flash:packages.conf | begin for NOVA
3850a#

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame

‎09-10-2020 11:11 PM

Whao ... Someone really messed up the firmware upgrade proceedure.  

There is no room to unpack two firmware if there are too many BIN files "crowding" the flash.  Delete 16.9.1 file first: 

delete /f /r flash:cat3k_caa-universalk9.16.09.01.SPA.bin

And then use this command to unpack 16.6.7:

request platform software package install switch all file flash:cat3k_caa-universalk9.16.06.07.SPA.bin on-reboot new auto-copy verbose

After the file has been unpacked, post the complete output to the command: 

more flash:packages.conf | begin for NOVA

Make sure the right-hand column reflects the version you are trying to update to.  

Once this is confirmed to be the case, the boot variable statement needs to point to the "packages.conf": 

conf t
 no flash:cat3k_caa-universalk9.16.09.01.SPA.bin
 boot system flash bootflash:packages.conf
end
wr

Reload the switch after this.  

0 Helpful
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