Download PKG file for ASASM & NAM on 6500

[john.kanera]

Dears,

I have one WS-6509-E chassis with VS-720-10G-3CXL supervisor. The current IOS version is 15.1.

Right   now the WS-SVC-NAM3-6G-K9 and WS-SVC-ASA-SM1-K9 are installed on the   chassis but the suporvisor can not work with these modules.

I have an IOS warning to install c6500-fpd-pkg.151-1.sy.pkg.

The old PKG version does not work for these modules.

Who has this file for download? Because when I go to cisco website to download this file, it says that I should have the sevice contract.

Which type of service contract we need to download this file? Please guide me.

I have these contracts :

CISCO7609-S	CON-SNT-CIS7609S
WS-SVC-IDS2-BUN-K9	CON-SU1-WIDSBNK9
WS-SVC-FWM-1-K9	CON-SNT-WSFWM1K9
7609S-RSP720CXL-R	CON-SNT-7609SCXR
WS-C6509-E	CON-SNT-WS-C6509
WS-SVC-ASA-SM1-K9	CON-SNT-ASASM9
WS-SVC-NAM3-6G-K9	CON-SNTWSSVNAM3

Can I download the PKG file with these contracts or not?

Thanks

[SHAWN EFTINK]

I don't believe this is the forum you want this request on. That said, CON-SNT-WS-C6509 should provide you access to that download assuming you have it associated with your CCO ID. If you purchased those SmartNets with you original orders, you need to register them. I'd recommend opening a case with TAC over the phone at (800) 553-2447. They can determine your coverage and assist you with getting contracts setup properly to prevent this from happening again. I hope this gets you on the right track. If you need any additional assistance, don't hesitate to get back with me.

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