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Error in IOS upgrade 7613 Router

Ahmed Elnagar
Level 1
Level 1

Hello all;

I am trying to upgrade my IOS first I am trying to have a copy of the IOS but I get this error, this is a 7613 Router

ShRo001#copy sup-bootflash: ftp://administrator:letmein@10.0.x.x

Source filename [s72033-psv-mz.122-18.SXD3.bin]?

Address or name of remote host [10.0.x.x]?

Destination filename [s72033-psv-mz.122-18.SXD3.bin]?

%Error opening sup-bootflash:s72033-psv-mz.122-18.SXD3.bin (No such device)

ShRo001#

ShRo001#

ShRo001#

ShRo001#sh sup

ShRo001#sh sup-bootflash: all

ShRo001#sh sup-bootflash: all

-#- ED ----type---- --crc--- -seek-- nlen -length- ---------date/time--------- name

1 .. image A1E2806A 2BD10D4 29 45420628 Feb 24 2005 03:25:17 -08:00 s72033-psv-mz.122-18.SXD3.bin

20115244 bytes available (45420756 bytes used)

-------- F I L E S Y S T E M S T A T U S --------

Device Number = 2

DEVICE INFO BLOCK: bootflash

Magic Number = 6887635 File System Vers = 10000 (1.0)

Length = 4000000 Sector Size = 80000

Programming Algorithm = F Erased State = FFFFFFFF

File System Offset = 80000 Length = 3E80000

MONLIB Offset = 100 Length = A978

Bad Sector Map Offset = 7FFF0 Length = 10

Squeeze Log Offset = 3F00000 Length = 80000

Squeeze Buffer Offset = 3F80000 Length = 80000

Num Spare Sectors = 0

Spares:

STATUS INFO:

Writable

NO File Open for Write

Complete Stats

No Unrecovered Errors

No Squeeze in progress

USAGE INFO:

Bytes Used = 2B510D4 Bytes Available = 132EF2C

Bad Sectors = 0 Spared Sectors = 0

OK Files = 1 Bytes = 2B51054

Deleted Files = 0 Bytes = 0

Files w/Errors = 0 Bytes = 0

******** Intel SCS Status/Register Dump ********

COMMON MEMORY REGISTERS: Bank 0

Intelligent ID Code : 89898989

Compatible Status Reg: 80808080

DEVICE TYPE:

Layout : Quad x8 Mode

Write Queue Size : 64

Queued Erase Supported : No

ShRo001#

2 Replies 2

rolf.fischer_2
Level 1
Level 1

Did you try

copy sup-bootflash:s72033-psv-mz.122-18.SXD3.bin ftp://administrator:letmein@10.0.x.x

or

copy sup-bootflash:/s72033-psv-mz.122-18.SXD3.bin ftp://administrator:letmein@10.0.x.x

I know - it't exactly the same command like the one you used but sometimes the menus in IOS are a little strange.

It is the same problem

ShRo001#copy sup-bootflash:s72033-psv-mz.122-18.SXD3.bin ftp://administrator:letmein@10.0.x.x

Address or name of remote host [10.0.x.x]?

Destination filename [s72033-psv-mz.122-18.SXD3.bin]?

%Error opening sup-bootflash:s72033-psv-mz.122-18.SXD3.bin (No such device)

ShRo001#copy sup-bootflash:/s72033-psv-mz.122-18.SXD3.bin ftp://administrator:letmein@10.0.x.x

Address or name of remote host [10.0.x.x]?

Destination filename [s72033-psv-mz.122-18.SXD3.bin]?

%Error opening sup-bootflash:/s72033-psv-mz.122-18.SXD3.bin (No such device)

ShRo001#

I will tell you my steps that let me in this status;

first I took a copy using the ftp and It was sucessful then I erased the files from the slavesup-bootflash (on standby sup.) to upgrade this first, and when I try to copy from the ftp it hangs and no response, even my console session to the active sup is freezed and I am only telneting on the Router.

by the way the same problem happens with tftp and also when I try to copy from the supbootflash to the slavesup-bootflash. I cannot reload the router as it is on a production network now.

any suggestions?