%Error opening bootflash:/9FPT4MSEHII_20220530115725272.lic (I/O error

[Appasaheb Keskar]

Hi All,

While updating license on CSR1000 router getting below error .

%Error opening bootflash:/9FPT4MSEHII_20220530115725272.lic (I/O error)

Please let us know why we are getting this error and how to resolve ?

copy tftp flash:
Address or name of remote host []? 10.195.113.107
Source filename []? 9FPT4MSEHII_20220530115725272.lic
Destination filename [9FPT4MSEHII_20220530115725272.lic]?
Accessing tftp://10.195.113.107/9FPT4MSEHII_20220530115725272.lic...
Loading 9FPT4MSEHII_20220530115725272.lic from 10.195.113.107 (via GigabitEthernet2): !O
[OK - 1237 bytes]

%Error opening bootflash:/9FPT4MSEHII_20220530115725272.lic (I/O error)

Thanks

Appasaheb

[marce1000]

    - What happens when you give the command  dir bootflash:

 M.

[Appasaheb Keskar]

Getting below output
#dir bootflash:
Directory of bootflash:/
No files in directory

7835619328 bytes total (5391908864 bytes free)

[Appasaheb Keskar]

Also I can see Input/output error since 24 April 2022 :-

#show flash:
-#- --length-- ---------date/time--------- path
find: /bootflash/: Input/output error
1 4096 Apr 24 2022 13:05:40 +00:00 /bootflash/

5391908864 bytes available (2045673472 bytes used)

[marce1000]

             - Try fsck flash:  and or fsck bootflash:

 M.

 M.

[MHM Cisco World]

https://www.cisco.com/c/en/us/td/docs/routers/csr1000/software/configuration/b_CSR1000v_Configuration_Guide/b_CSR1000v_Configuration_Guide_chapter_01000.html

check this guide