cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3817
Views
0
Helpful
3
Replies

Failed code upgrade on 3850 switch

Hi, I am getting the following error message while trying to upgrade the code on a 3850.  

Failed to install package flash:cat3k_caa-universalk9.16.05.01a.SPA.bin, Error: [1]: FAILED: install failed in switch 1

I have plenty of free space in flash, used the new option, and cleaned up the with the clean command before executing the upgrade. Please see below for the full output.

Thank you

Core_3850#$ switch 1 file flash:cat3k_caa-universalk9.16.05.01a.SPA.bin new --- Starting install local lock acquisition on switch 1 --- Finished install local lock acquisition on switch 1

Expanding image file: flash:cat3k_caa-universalk9.16.05.01a.SPA.bin

*Jun 14 11:43:41 EDT: %INSTALL-5-OPERATION_START_INFO:

Switch 1 R0/0: provision.sh:  Started install package flash:cat3k_caa-universalk9.16.05.01a.SPA.bin[1]: Expanding file

*Jun 14 11:43:43 EDT: %INSTALL-5-OPERATION_START_INFO:

Switch 1 R0/0: packtool.sh:  Started expand package flash:cat3k_caa-universalk9.16.05.01a.SPA.bin[1]: Verifying parameters [1]: Expanding superpackage flash:cat3k_caa-universalk9.16.05.01a.SPA.bin [1]: Validating package type [1]: Note: Source file /flash/cat3k_caa-universalk9.16.05.01a.SPA.bin will be removed automatically after completion. [1]: Verifying package signatures [1]: Signature verified on package cat3k_caa-guestshell.16.05.01a.SPA.pkg [1]: Signature verified on package cat3k_caa-rpcore.16.05.01a.SPA.pkg [1]: Signature verified on package cat3k_caa-webui.16.05.01a.SPA.pkg [1]: Signature verified on package cat3k_caa-srdriver.16.05.01a.SPA.pkg [1]: Signature verified on package cat3k_caa-rpbase.16.05.01a.SPA.pkg [1]: Copying package files [1]: WARNING: cat3k_caa-guestshell.16.05.01a.SPA.pkg not copied. An identical file already exists in flash: [1]: WARNING: cat3k_caa-rpbase.16.05.01a.SPA.pkg not copied. An identical file already exists in flash: [1]: WARNING: cat3k_caa-rpcore.16.05.01a.SPA.pkg not copied. An identical file already exists in flash: [1]: WARNING: cat3k_caa-srdriver.16.05.01a.SPA.pkg not copied. An identical file already exists in flash: [1]: WARNING: cat3k_caa-webui.16.05.01a.SPA.pkg not copied. An identical file already exists in flash: [1]: WARNING: packages.conf not copied. An identical file already exists in flash: [1]: SUCCESS: Finished expanding all-in-one software package. [1]: Finished expanding all-in-one software package in switch 1 SUCCESS: Finished expanding all-in-one software package. [1]: Performing install   SUCCESS: install finished [1]: install package(s) on switch 1 --- Starting local lock acquisition on switch 1 --- Finished local lock acquisition on switch 1

--- Starting file path checking ---

Finished file path checking

--- Starting image file verification ---

Checking image file names Locating image files and validating name syntax   Found cat3k_caa-guestshell.16.05.01a.SPA.pkg   Found cat3k_caa-rpbase.16.05.01a.SPA.pkg   Found cat3k_caa-rpcore.16.05.01a.SPA.pkg   Found cat3k_caa-srdriver.16.05.01a.SPA.pkg   Found cat3k_caa-webui.16.05.01a.SPA.pkg Verifying image file locations Inspecting image file types     WARNING: In-service installation of RP Base package     WARNING: requires software reboot of target RP     WARNING: Automatically setting the on-reboot flag     WARNING: In-service installation of guestshell package     WARNING: requires software reboot of target Processing image file constraints Creating candidate provisioning file [1]: Finished install failed on switch 1 Checking status of install on [1] [1]: FAILED: install failed in switch 1 SUCCESS: Finished install: Success on []. Failed on [1]

*Jun 14 11:44:39 EDT: %INSTALL-3-OPERATION_ERROR_MESSAGE: Switch 1 R0/0: provision.sh:  Failed to install package flash:cat3k_caa-universalk9.16.05.01a.SPA.bin, Error: [1]: FAILED: install failed in switch 1

3 Replies 3

johnd2310
Level 8
Level 8

Hi,

What command did you use to perform the upgrade?

Thanks

John

**Please rate posts you find helpful**

request platform software package install switch all file flash:cat3k.bin new

Hi,

If you are installing on one switch, try adding the force switch

request platform software package install switch all file flash:cat3k_caa-universalk9.16.05.01a.SPA.bin new force

Thanks

John

**Please rate posts you find helpful**