Failed Sensor messages on WS-C6509-E

[chamika_sooriyabandara1]

Hi All,

We have WS-C6509-E which is running on Version 12.2(17r)SX6.

it was giving following message on one of the module.

"

Status Information:  (module 5 fan-upgrade required Sensor: sensor unavailable), (module 1 insufficient cooling Sensor: sensor unavailable), (module 5 insufficient cooling Sensor: sensor unavailable), (Te1/4 Receive Power Sensor: sensor unavailable), (Te1/8 Transmit Power Sensor: sensor unavailable), (module 7 insufficient cooling Sensor: sensor unavailable), (Te1/8 Receive Power Sensor: sensor unavailable), (Te1/7 Transmit Power Sensor: sensor unavailable), (Te1/7 Receive Power Sensor: sensor unavailable), (Te1/4 Transmit Power Sensor: sensor unavailable), (module 3 insufficient cooling Sensor: sensor unavailable) : 69/80 sensors reported OK (22 sensors using thresholds) : CRITICAL

"

Does anyone know the workaround to resolve this?

Thank you in-advance.

[Madhukrishnan Gopinathan Nair]

Hi ,

Did you see this under show log on switch or under some monitoring tool?

What is the output sh env on switch?

sh env

Thanks,

Madhu

[Madhukrishnan Gopinathan Nair]

If you dont see anything on the logs on the switch or under enviornement alarms, you may need to check the monitoring tool. It could be a false alert also.

However first check the sh env on switch itslef to ensure no problem.

Thanks,

Madhu.

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[chamika_sooriyabandara1]

Hi Madhu,

Thanks for this info. Here is the show environment output
 

------------------ show environment ------------------

environmental alarms:
  no alarms

backplane: 
  operating clock count: 2
  operating VTT count: 3
  
fan-tray 1: 
  fan-tray 1 type: WS-C6509-E-FAN
  fan-tray 1 mode: High-power
  fan-tray 1 fan-fail: OK
VTT 1: 
  VTT 1 OK: OK
  VTT 1 outlet temperature: 34C
VTT 2: 
  VTT 2 OK: OK
  VTT 2 outlet temperature: 29C
VTT 3: 
  VTT 3 OK: OK
  VTT 3 outlet temperature: 28C
clock 1: 
  clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2: 
  clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1: 
  power-supply 1 fan-fail: OK
  power-supply 1 power-input: AC high
  power-supply 1 power-output-mode: high
  power-supply 1 power-output-fail: OK
power-supply 2: 
  power-supply 2 fan-fail: OK
  power-supply 2 power-input: AC high
  power-supply 2 power-output-mode: high
  power-supply 2 power-output-fail: OK
module 1: 
  module 1 power-output-fail: OK
  module 1 outlet temperature: 44C
  module 1 inlet temperature: 31C
  module 1 aux-1 temperature: 41C
  module 1 aux-2 temperature: 35C
  module 1 asic-1 temperature: 68C
  module 1 asic-2 temperature: 67C
  module 1 EARL outlet temperature: 36C
  module 1 EARL inlet temperature: 32C
module 3: 
  module 3 power-output-fail: OK
  module 3 outlet temperature: 28C
  module 3 inlet temperature: 26C
  module 3 device-1 temperature: 27C
  module 3 device-2 temperature: 30C
  module 3 EARL outlet temperature: 32C
  module 3 EARL inlet temperature: 30C
module 5: 
  module 5 power-output-fail: OK
  module 5 outlet temperature: 37C
  module 5 inlet temperature: 27C
  module 5 device-1 temperature: 30C
  module 5 device-2 temperature: 33C
  module 5 asic-1 temperature: 57C
  module 5 asic-3 temperature: 40C
  module 5 asic-4 temperature: 53C
  module 5 RP outlet temperature: 29C
  module 5 RP inlet temperature: 30C
  module 5 EARL outlet temperature: 32C
  module 5 EARL inlet temperature: 27C
module 7: 
  module 7 power-output-fail: OK
  module 7 outlet temperature: 31C
  module 7 inlet temperature: 27C

chassis connector rating: 1302.00 Watts (31.00 Amps @ 42V)
chassis auxiliary connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 1
  module 1 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
  module 1 power consumption:  444.36 Watts (10.58 Amps @ 42V)
module 3
  module 3 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
  module 3 power consumption:  162.96 Watts ( 3.88 Amps @ 42V)
module 5
  module 5 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
  module 5 power consumption:  338.10 Watts ( 8.05 Amps @ 42V)
module 7
  module 7 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
  module 7 power consumption:  325.50 Watts ( 7.75 Amps @ 42V)

chassis per slot cooling capacity: 94 cfm
ambient temperature: < 55C
  module 1 cooling requirement: 84 cfm
  module 3 cooling requirement: 70 cfm
  module 5 cooling requirement: 35 cfm
  module 7 cooling requirement: 70 cfm

and yes we have captured this on Monitoring tool and its not showing up on above output.

So do you reckon this a false alarm?

Thanks & Regards,

Chamika

[Muhammad Nasir]

PRTG displays these error messages for 6513E:

Insufficient Cool Sensor

-15 dBm is below the error limit of -12 dBm

fan-upgrade required

Thanks.