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Failing to load web GUI on CISCO 2960x

jjlav
Level 1
Level 1

An upgrade (IOS and web) to our CISCO switch 2960x failed and I had to follow the instructions here to recover.  When I attempted to download the .tar file, I ran out of space in flash.  There is a directory in flash called "ccp" which has a lot of web based files.  I also see in the config "ip http path flash:/ccp".  Can I remove this directory and what is it? it looks similar but different to the html files in the upgrade.  Do I need to set the ip http path to the upgrade html directory that sits under c2960x-universalk9-mz.152-7.E9 once I've got it successfully installed?

Thanks in advance.

4 Replies 4

pieterh
VIP
VIP

as long as the switch does not reboot, you will have the image active in memory, so you can overwrite anything in flash

You do not need to download the .tar file to flash first, download and extract can be done in a single step
(this saves space on flash, because it is stored in RAM)
try the "archive download-sw /overwrite /noreboot tftp:/....." command
or manually delete the files to conserve space (even format flash: is possible)

once the dowload is succesfull then you can reboot 

balaji.bandi
Hall of Fame
Hall of Fame

If the switch booting on ROMMON Mode the document has step :

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960/software/release/15-2_1_e/configuration/guide/2960_scg/swiosfs.html?bookSearch=true

 

you can delete files :

delete /force /recursive filesystem file-url privileged EXEC command.

 

 

 

once switch booted success, you should able to

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jjlav
Level 1
Level 1

Sorry, I should have made myself clearer.  I have recovered by downloading the bin file only, but I want to use the webgui and it's not working.  To do so, I need to download the tar file, but remove some files from the flash first to make space. I'm not sure if I can remove the directory ccp.  My question is what is this directory for?  It is pointed to by the config with this line:ip http path flash:/ccp.   If I do remove it, how to I hook up the newly-downloaded html directory in the tar file?  Thanks

if you recovered using Bin file, Then use tar file to archive installation as provide guide (that explain how to install archive)

I have also provided the deleting files :

you can delete files :

delete /force /recursive filesystem file-url privileged EXEC command.

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