cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4155
Views
0
Helpful
15
Replies

Failure on boot

Rosa Ladeira
Level 1
Level 1

I have bougth a new supervisor WS-SUP32-10GE-3B.

I am using an old chassis (WS-C6509) and an old fan (WS-C6K-9SLOT-FAN).

boot fails !

Any suggestion ?

Hardware configuration:

Router#sh module

Mod Ports Card Type                              Model              Serial No.

--- -


-


-


-


  5    3  Supervisor Engine 32 10GE (Active)     WS-SUP32-10GE-3B   SAL15056BAB

Mod MAC addresses                       Hw    Fw           Sw           Status

--- -


-


-


-


-


  5  68ef.bd85.0814 to 68ef.bd85.0819   1.8   12.2(18r)SX9 12.2(33)SXI5 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

-


-


-


-


-


-


  5  Policy Feature Card 3       WS-F6K-PFC3B       SAL15056A6Z  2.6    Ok

  5  Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A      SAL15066UHJ  4.1    Ok

Mod  Online Diag Status

-


-


  5  Pass

Router#show inventory

NAME: "WS-C6509", DESCR: "Cisco Systems Catalyst 6500 9-slot Chassis System"

PID: WS-C6509          ,                     VID:    , SN: TBM06124103

NAME: "WS-C6K-VTT 1", DESCR: "VTT FRU 1"

PID: WS-C6K-VTT        ,                     VID:    , SN: SMT0609D809

NAME: "WS-C6K-VTT 2", DESCR: "VTT FRU 2"

PID: WS-C6K-VTT        ,                     VID:    , SN: SMT0609C421

NAME: "WS-C6K-VTT 3", DESCR: "VTT FRU 3"

PID: WS-C6K-VTT        ,                     VID:    , SN: SMT0609C394

NAME: "WS-C6000-CL 1", DESCR: "C6K Clock FRU 1"

PID: WS-C6000-CL       ,                     VID:    , SN: SMT0607C685

NAME: "WS-C6000-CL 2", DESCR: "C6K Clock FRU 2"

PID: WS-C6000-CL       ,                     VID:    , SN: SMT0609B897

NAME: "5", DESCR: "WS-SUP32-10GE-3B 3 ports Supervisor Engine 32 10GE Rev. 1.8"

PID: WS-SUP32-10GE-3B  ,                     VID: V10, SN: SAL15056BAB

NAME: "msfc sub-module of 5", DESCR: "WS-F6K-MSFC2A Cat6k MSFC 2A daughterboard"

PID: WS-F6K-MSFC2A     ,                     VID:    , SN: SAL15066UHJ

NAME: "WS-F6K-PFC3B Policy Feature Card 3 sub-module of 5", DESCR: "WS-F6K-PFC3"

PID: WS-F6K-PFC3B      ,                     VID: V02, SN: SAL15056A6Z

NAME: "fan-tray 1", DESCR: "Chassis fan-tray 1"

PID: WS-C6K-9SLOT-FAN  ,                     VID:    , SN:           

NAME: "PS 1 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 1"

PID: WS-CAC-3000W      ,                     VID: V01, SN: SNI1028AWHC

NAME: "PS 2 WS-CAC-3000W", DESCR: "AC power supply, 3000 watt 2"

PID: WS-CAC-3000W      ,                     VID: V01, SN: SNI1028AWNV

Router#

-


crashes after boot -


System Bootstrap, Version 12.2(17r)SX3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2004 by cisco Systems, Inc.

Cat6k-MSFC2A platform with 524288 Kbytes of main memory

Download Start

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Download Completed! Booting the image.

Self decompressing the image : ################################################]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, s3223_rp Software (s3223_rp-IPBASEK9-M), Version 12.2(33)SX)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Fri 22-Oct-10 14:31 by prod_rel_team

Image text-base: 0x40101328, data-base: 0x4350E450

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco WS-C6509 (R7000) processor (revision 3.0) with 458752K/65536K bytes of me.

Processor board ID TBM06124103

R7000 CPU at 300Mhz, Implementation 0x27, Rev 3.3, 256KB L2, 1024KB L3 Cache

Last reset from power-on

1 Virtual Ethernet interface

1 Gigabit Ethernet interface

2 Ten Gigabit Ethernet interfaces

1915K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Press RETURN to get started!

All pannel leds are red

Router#show bootflash: all

-#- ED -


type---- crc- -seek-- nlen -length- -


date/time----


e

1   .. crashinfo    5931195C   C8750   29   296653 Jul 22 2011 17:50:50 +00:00 C

65239216 bytes available (296784 bytes used)

-


F I L E   S Y S T E M   S T A T U S -


  Device Number = 2

DEVICE INFO BLOCK: bootflash

  Magic Number          = 6887635   File System Vers = 10000    (1.0)

  Length                = 4000000   Sector Size      = 80000  

  Programming Algorithm = F         Erased State     = FFFFFFFF

  File System Offset    = 80000     Length = 3E80000

  MONLIB Offset         = 100       Length = 1DAB8  

  Bad Sector Map Offset = 7FFF0     Length = 10     

  Squeeze Log Offset    = 3F00000   Length = 80000  

  Squeeze Buffer Offset = 3F80000   Length = 80000  

  MONLIB Version        = 0        (0.0)

  Num Spare Sectors     = 0

    Spares:

STATUS INFO:

  Writable

  NO File Open for Write

  Complete Stats

  No Unrecovered Errors

  No Squeeze in progress

USAGE INFO:

  Bytes Used     = 48750   Bytes Available = 3E378B0

  Bad Sectors    = 0       Spared Sectors  = 0

  OK Files       = 1       Bytes = 486D0

  Deleted Files  = 0       Bytes = 0    

  Files w/Errors = 0       Bytes = 0    

                • Intel SCS Status/Register Dump ********

COMMON MEMORY REGISTERS: Bank 0

  Intelligent ID Code  : 89898989

  Compatible Status Reg: 80808080

DEVICE TYPE:

  Layout                 : Quad x8 Mode

  Write Queue Size       : 64

  Queued Erase Supported : No

%Software-forced reload

Early Notification of crash condition..

18:16:47 UTC Fri Jul 22 2011: Breakpoint exception, CPU signal 23, PC = 0x410C

-


   Possible software fault. Upon reccurence, please collect

   crashinfo, "show tech" and contact Cisco Technical Support.

-


-Traceback= 410FAA3C 410F8590 40DAC978 40DAC9A4 40BE7FE8 40C3E3BC 40C3E418 41A

$0 : 00000000, AT : 1E020000, v0 : 44690000, v1 : 00000050

a0 : 50B09940, a1 : 5000DB88, a2 : 00000001, a3 : FFFFFFFC

t0 : 00000016, t1 : 00000001, t2 : 0000008F, t3 : 00000003

t4 : 5000DB40, t5 : 00000000, t6 : 0001010F, t7 : 5000DB38

s0 : 00000000, s1 : 436F0000, s2 : 505E5FC8, s3 : 0000001F

s4 : 505E5FC8, s5 : 45CC9138, s6 : 00000000, s7 : 08788D08

t8 : 08028FEC, t9 : 00000000, k0 : 00000000, k1 : 00000000

gp : 43A0F7AC, sp : 5000DBB0, s8 : 00000000, ra : 410F8590

EPC  : 410FAA3C, ErrorEPC : FDFFFFFF, SREG     : 3401F103

MDLO : 66666707, MDHI     : 00000282, BadVaddr : F5FAFBEE

CacheErr : 903FFFFB, DErrAddr0 : 1E02000C, DErrAddr1 : 05D69888

DATA_START : 0x4350E450

Cause 00000824 (Code 0x9): Breakpoint exception

Writing crashinfo to bootflash:crashinfo_20110722-181647-UTC

=== Flushing messages (18:16:47 UTC Fri Jul 22 2011) ===

Buffered messages:

*Jul 22 18:11:07.155: RP: Currently running ROMMON from S (Gold) region

*Jul 22 18:11:12.311: %SYS-5-CONFIG_I: Configured from memory by console

*Jul 22 18:11:16.771: %SYS-5-RESTART: System restarted --

Cisco IOS Software, s3223_rp Software (s3223_rp-IPBASEK9-M), Version 12.2(33)S)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Fri 22-Oct-10 14:31 by prod_rel_team

*Jul 22 17:58:08.799: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00.

*Jul 22 18:11:16.059: %SYS-SP-5-RESTART: System restarted --

Cisco IOS Software, s3223_sp Software (s3223_sp-IPBASEK9-M), Version 12.2(33)S)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Fri 22-Oct-10 14:56 by prod_rel_team

*Jul 22 18:11:16.087: SP: Currently running ROMMON from S (Gold) region

*Jul 22 18:11:16.999: %OIR-SP-6-INSPS: Power supply inserted in slot 1

*Jul 22 18:11:16.999: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

*Jul 22 18:11:17.063: %OIR-SP-6-INSPS: Power supply inserted in slot 2

*Jul 22 18:11:17.087: %C6KPWR-SP-4-PSOK: power supply 2 turned on.

*Jul 22 18:11:17.087: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy .

*Jul 22 18:11:21.012: %DIAG-SP-6-RUN_MINIMUM: Module 5: Running Minimal Diagno.

*Jul 22 18:11:45.639:k

                      *Jul 22 18:16:50.939: %SYS-SP-3-LOGGER_FLUSHING: System .

*Jul 22 18:16:50.939: %OIR-SP-6-CONSOLE: Changing console ownership to switch r

      • System received an unknown failure ***

signal= 0x0, code= 0x0, context= 0x43b28da4

  PC = 0x417aae3c, SP = 0x50714490, RA = 0x40a289fc

  Cause Reg = 0x00001420, Status Reg = 0x34008102

rommon 4 >

15 Replies 15

Thanks, once more.

Rosa

Review Cisco Networking for a $25 gift card