Firepower Serial number

bridges85 · ‎11-01-2019

Hi Guys

I am trying to report an issue to Cisco TAC but I cant get the serial number via the CLI. The GUI says "System processes are starting, please wait." so i cant log in that way. It has been like that for 24 hours.

admin@FP-FMC-01:~$ show inventory
-sh: show: command not found
admin@FP-FMC-01:~$

Thanks in advance

James

marce1000 · ‎11-01-2019

- The latter show inventory command, contradicts your statement that you can not log in to the device. Can you elaborate ?

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

bridges85 · ‎11-01-2019

Hi

I couldn't log in via GUI.

i have rebooted the virtual machine and it seems to have allowed me to get in now.

Georg Pauwen · ‎11-01-2019

Hello,

can you enter anything at all ? How about:

show chassis detail

bridges85 · ‎11-01-2019

Hi

I couldn't log in via GUI.

i have rebooted the virtual machine and it seems to have allowed me to get in now.

I still cant enter anything, it doesn't like the Show command.

James

singram-aviall · ‎10-20-2020

I too have the issue that when logged into the CLI of the FMC @ the ~$ prompt I only have linux style command set. I'm guessing I need to get into a shell or something.

Cisco Fire Linux OS v6.2.3 (build 13)
Cisco Firepower Management Center 2500 v6.2.3.7 (build 51)

admin@cdc2-f2500-2:~$ show
-sh: show: command not found
admin@cdc2-f2500-2:~$ ls
CmdTool.log MegaSAS.log
admin@cdc2-f2500-2:~$ pwd
/Volume/home/admin
admin@cdc2-f2500-2:~$

I have tried "connect module 1" and still not in the correct part of the CLI.