Get blank screen after I put in user/pass!!

[Zarine1972]

I am connecting to my router wirelessly and I can ping it, but when I put in the ip address in either mozilla or ie, I get the authentication pop up, but then I get a blank screen after I authenticate (bottom status says done).  I am trying to get in so I can put my Kindle's info in for me to connect to my home network wirelessly (anyone know how to find the Kindle's ip/mac address?).  Please help!  I've never had my system not let me in!

[zoltanszasz]

What kind of router you have?

Did you try configure it from a wired port? If is an IOS router  the MAC address will show up on the interface is connected.

You can try clearing the browser cache too.

[James Hardman]

Try using multiple browsers to eliminate this being an issue.

Regards,

Jimmy

[drewcarpenter45]

It seems to be a java problem. I would check if it is up to date or try reinstalling it. If it is an older version of sdm on the device it only likes older versions of java.

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