Hep me, Entire Stack fail when active or standby switch fail - Cisco 3825

[nguyenducthang1989]

I have two Swicth 3850 and i have plugged in the stackwise. I boot the master then the slave and it joins the stack fine.

But my problem is that the entire of stack fail when i turn-off the active switch or turn-off the standby switch.

Stack-CSWC3850-S1-S2#show switch
Switch/Stack Mac Address : 0041.d213.a400 - Local Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
------------------------------------------------------------
*1 Active 0041.d413.a410 15 V06 Ready
2 Standby 00ca.e52a.7070 10 V06 Ready

Please help me to out this problem.

Best appreciate!

[paul driver]

Hello

Can you elaborate on the entire stack fails -do you mean you lose connectivity to the network but the salve switch is still active or do you mean both switches go down?

1- do you have a resilient uplink on each switch

2- do you have a complete stack ring (meaning have you closed the ring between the two switches with the stackwise cabling

show switch detail

show swich stack-ring

res

Paul

[nguyenducthang1989]

Hi Paul,

I means when i turn off one of these switch, i can not console to stack for config, whole stack look like also turn off. Network connection also disconnect.

I have complete stack ring. 

My command to show switch detail and switch stack ring in attached file.

Thanks you Paul.