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horboyz123
Beginner

High CPU load problem on cisco 3845

I found cpu load around 90 - 100% on cisco 3845, so I show tech-spec  and show log on router and found process "Virtual Exec" use high load. I'm not

sure this situation make high latency time on my network. Please help to verify this case.

Please see show tech-support in attachment.

3 REPLIES 3
amabdelh
Beginner

This virtual execution because the router was generation the tech-support. If you can send the "Show process cpu sorted | e 0.00"

Sent from Cisco Technical Support iPhone App

InayathUlla Sharieff
Cisco Employee

Hi,

Could you please let me know whats the current status?

Do you still see the high cpu on the device? If yes :

I just had a quick look at the show tech and the high cpu is caused due to Process on cpu.

Plz find below link:

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a00801c2af6.shtml

Please capture the below commands at the time of high CPU:

1-        Show proc cpu sort | ex 0.0

2-       Show platform port-asic stats drop

3-         show spann det | i exec|of top|from

4-         show interfaces switching

5-      show sdm prefer

Regards

Inayath