11-19-2018 06:46 AM - edited 03-08-2019 04:38 PM
Dear all
We are encoutering high CPU on multiple Catalyst 2960-X stacks causing management latency and SNMP loss.
Doing sh proc cpu sort shows that the CPU is mainly busy due to SISF processes :
#sh proc cpu sort
CPU utilization for five seconds: 83%/2%; one minute: 71%; five minutes: 71%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
448 1062976745 150158032 7079 25.90% 17.58% 17.29% 0 SISF Switcher Th
177 1585008201 140878755 11250 25.36% 23.71% 23.95% 0 Hulc LED Process
449 238356147 179070978 1331 6.29% 4.02% 3.93% 0 SISF Main Thread
335 180685469 154173853 1171 4.01% 3.17% 3.10% 0 HULC SISF Proces
136 22912482 5817572 3938 0.59% 0.50% 0.48% 0 hpm counter proc
252 39732656 222570655 178 0.47% 0.63% 0.66% 0 HULC DAI Process
168 15298353 27677971 552 0.41% 0.27% 0.26% 0 Hulc Storm Contr
126 23042600 134691341 171 0.35% 0.42% 0.41% 0 HLFM address lea
193 23187996 1156538 20049 0.35% 0.33% 0.35% 0 HQM Stack Proces
999999999999999999999999999999999999999999999999999999999999999999999999
967994675763597868886487876575478667866888566756677384796557667969454837
100 ***** ***** ********* ******** ******************** * ************ * *
90 **********************************************************************
80 **********************************************************************
70 ######################################################################
60 ######################################################################
50 ######################################################################
40 ######################################################################
30 ######################################################################
20 ######################################################################
10 ######################################################################
0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..
0 5 0 5 0 5 0 5 0 5 0 5 0
CPU% per hour (last 72 hours)
* = maximum CPU% # = average CPU%
Logs don't show any kind of problem but CLI is slow.
Reboot don't change anything and we have the problem in 15.2(6)E1 and E2
Access ports are all configured for MAB and IPSG for about 20 different vlans.
Ports show no specific error.
Have you ever encountered the same kind of problem ?
Thanks in advance
Best regards
Solved! Go to Solution.
11-19-2018 08:19 AM - edited 11-19-2018 08:26 AM
Hi there,
Looks like this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk32439/?rfs=iqvred
Since you are using IPSG then you need to keep IP DHCP snooping, so the alternative workaround using an IPv6 ACL is most appropriate....assuming you are not using IPv6. In which case move to another software train other than > 15.2(5)
15.2.4E6 is the recommended release.
cheers,
Seb.
11-19-2018 07:14 AM
- Usually software bugs, you may try more recent software releases for your plarform , if available.
M.
11-19-2018 07:22 AM
11-19-2018 08:19 AM - edited 11-19-2018 08:26 AM
Hi there,
Looks like this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk32439/?rfs=iqvred
Since you are using IPSG then you need to keep IP DHCP snooping, so the alternative workaround using an IPv6 ACL is most appropriate....assuming you are not using IPv6. In which case move to another software train other than > 15.2(5)
15.2.4E6 is the recommended release.
cheers,
Seb.
11-19-2018 08:59 AM
11-19-2018 10:17 AM
No problem in 15.2(4)E7 nor with IPv6 filtering, so this is definitely the same bug.
Thanks for the help
Aurélien
11-21-2019 11:45 PM
I also faced the same issue . post IOS upgrade issue got resolved . Kindly upgrade with release 15.2(7)E0a .
It will resolve the problem ..
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