11-17-2011 06:00 PM - edited 03-07-2019 03:28 AM
I bought NAM Module and intalled in my router 3825. The module come with software 3.5 version. I want to install version 5.1.
I found some document where I can not update I need to intalla again however I don't find nothing to help.
Thanks for your help.
Roberto.
Solved! Go to Solution.
11-17-2011 10:00 PM
Upgrade to 5.x from 3.x is not supported. reference:
This procedure:
can be followed to install 5.1.
Hope this helps.
11-17-2011 10:00 PM
Upgrade to 5.x from 3.x is not supported. reference:
This procedure:
can be followed to install 5.1.
Hope this helps.
11-18-2011 02:20 PM
Thanks for information it very helpfull.
I update newversion but now it ask login. I did root but don't comming unable to determine your tty name.
You know how can pass this problem.
Again thank very much.
Roberto
11-19-2011 01:25 PM
Hmmm. root/root should be the default username and password. Are you doing your initial configuration via session from the router as instructed here?
11-21-2011 09:27 AM
Thanks for you help
I open TAC cisco last we with question here is anwser. Now I back to 4.
Hi Roberto,
Thanks for the show tech. As you can see from the file, this is indeed an NM-NAM:
NAME: "NM-NAM on Slot 2", DESCR: "NM-NAM"
PID: NM-NAM , VID: V03, SN: FOC10434L9T
As I mentioned, this is an older hardware model and does not support 5.x images. This is mentioned in the 5.1(2) image release, for example:
You will need to backtrack to application image 3.6 or 4.0 at the latest which are the only ones that this hardware still supports. Then you should be able to log back in normally with the root user.
Let me know if this clarifies the problem.
Regards,
_____________________
Joel Monge
NMS Team
Cisco TAC Support Engineer
Email: jomonge@cisco.com
1-407-241-2965 ext 4738
Mon through Fri 9 am - 6 pm ET.
Cisco Worldwide Contact link is below for further reference.
<http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html>
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
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