03-08-2022 06:38 AM
Dear community members,
I´m Reinhard and new in the Cisco community and hope, someone can help me by the issue below:
I have two cisco IE3300 8T2S switches.
For testing I have update the switches with the IOS XE 17.07.01
At the first switch the update works goes well.
But on the second switch I have some issues.
The ssecond Switch was running with 16.11.01a und the boot loader 6.1.7
I have copied the 17.07.01 on the sdflash and plugged into the switch again and modified the boot option to load by the next reboot the new IOS.
++++++
Switch_2(config)#boot system sdflash:/ie3x00-universalk9.17.07.01.SPA.bin
Switch_2(config)#end
Switch_2#
Switch_2#
Switch_2#sh boot
Current Boot Variables:
BOOT variable = sdflash:/ie3x00-universalk9.17.07.01.SPA.bin;
Boot Variables on next reload:
BOOT variable does not exist
Config file = sdflash:/nvram_config
ENABLE_FLASH_PRIMARY_BOOT = no
MANUAL_BOOT variable = no
ENABLE_BREAK variable = yes
Switch_2#wr me
Building configuration...
[OK]
Switch_2#reload
++++++
At the reboot the boot loader was updated from 6.1.7 to 7.1.8. This was successfully.
++++++
reboot: Restarting system
Initializing disk drivers...
Initializing file systems...
************************************************************
* Rom Monitor for IE3x00 *
* Copyright (c) 2017-2020 by Cisco Systems, Inc. *
* All rights reserved. *
************************************************************
* Version: 6.1.7
* Compiled: Tue 28-Jan-20 22:52 [RELEASE SOFTWARE]
* Boot Partition: qspi-upgrade-bootloader
* Reset Reason: Soft Reset
WARNING: DEV key installed
Loading "sdflash:/ie3x00-universalk9.17.07.01.SPA.bin" to memory...
Verifying image "sdflash:/ie3x00-universalk9.17.07.01.SPA.bin"...
Image passed digital signature verification
Checking for Bootloader upgrade...
New version = 7.1.8, Current version = 6.1.7
Erasing 4063232 bytes ..............................................................
Writing 703040 bytes ...........
Verifying 703040 bytes ...........
Erasing 4063232 bytes ..............................................................
Writing 727616 bytes ............
Verifying 727616 bytes ............
Bootloader upgrade successful
Resetting...
++++++
After the reboot the switch try to load the new IOS, but an error occurs, the new IOS ist not a valid boot file.
++++++
Initializing disk drivers...
Initializing file systems...
************************************************************
* Rom Monitor for IE3x00 *
* Copyright (c) 2017-2021 by Cisco Systems, Inc. *
* All rights reserved. *
************************************************************
* Version: 7.1.8
* Compiled: Mon 13-Sep-21 11:43 [RELEASE SOFTWARE]
* Boot Partition: qspi-upgrade-bootloader
* Reset Reason: Soft Reset
WARNING: DEV key installed
Error: sdflash:/ie3x00-universalk9.17.07.01.SPA.bin is not a valid boot file
Error: Unsupported SW release
++++++
Ok. So I wanted go back to the previous one. I get the same error.
All IOSen if I tried (16.11.01a, 17.02.01,17.03.05), the switch has the some error: XXXX.bin is not a valid boot file
It doesn't matter whether the attempt is made to load the IOS from flash or sdflash. It comes always the some error.
The switch startet into the Rom Monitor state.
Have some body the same issues in the past or can someone to help me?
The only different if I found between the two switches, is the Warning on the second switch "WARNING: DEV key installed" is displayed by the boot sequenz.
Thanks a lot.
Best regards,
Reinhard
03-10-2022 08:21 AM
>...sorry, but I have thought, that new sd card is better than formatted SD card.
Not necessarily , the reason I asked you to do that is that sometimes when doing that additional meta data is written on the sdflash ('from the formatting-source = the cisco device) , which can then make the device 'more recognizable' when being used on the IE3300, unfortunately , it apparently did not help (indeed).
M.
03-09-2022 01:34 PM
Contact Cisco TAC and organize for an RMA.
I think the micro-code is corrupt.
03-10-2022 01:17 AM
Hello Leo,
i will to this.
Because I thing something with the flash is wrong. Because I can`t modified anything on it. Create or delete file/folders.
I received general error
switch: mkdir flash:TEST Error[-1]: "flash:TEST" could not be created switch:
On the working switch is this possible.
Thanks a lot for xour time and support.
Regards,
Reinhard
03-10-2022 04:40 AM
- Besides other reply of mine try fsck flash:
M.
03-10-2022 06:55 AM
Hello Marce1000,
the command fsck flash: isn`t possible/available .
I wanted to try this yesterday also flash_init (not available )
switch: ? alias show / set alias(es) boot boot image cat display file content copy copy a file delete delete a file or directory dir show filesystems or a directory of a filesystem format format a filesystem help show command help history show command history md5 compute md5 of a file mkdir create a directory rename rename a file or directory reset reset system set show / set environment variable(s) sleep sleep for n milliseconds unalias unset alias(es) unset unset environment variable(s) version show rommon version switch: switch: fsck flash: Error: command "fsck" not found switch:
This rem mon has less commands as others rem mon systems (e.g. Routers).
Nevertheless many thanks for your support.
Best regards,
Reinhard
03-10-2022 01:28 PM
No, nothing wrong with the flash.
I think the microcode is corrupt.
03-10-2022 11:38 PM
@Reinhard Karl >...I think the microcode is corrupt. (from Leo)
- If that could be the case , then you may , for instance, attach a console. Have a cold start and look for possible self test errors during power-up stage.
M.
05-18-2022 11:45 PM
Good morning Marce1000,
here the rows of an cold start:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2022.05.19 08:33:59 =~=~=~=~=~=~=~=~=~=~=~= Initializing disk drivers... Initializing file systems... ************************************************************ * Rom Monitor for IE3x00 * * Copyright (c) 2017-2021 by Cisco Systems, Inc. * * All rights reserved. * ************************************************************ * Version: 7.1.8 * Compiled: Mon 13-Sep-21 11:43 [RELEASE SOFTWARE] * Boot Partition: qspi-upgrade-bootloader * Reset Reason: Power On Reset WARNING: DEV key installed Error: sdflash:ie3x00-universalk9.17.07.01.SPA.bin is not a valid boot file Loading "flash:packages.conf" to memory... Loading "flash:/ie3x00-rp_iot.16.11.01a.SPA.pkg" to memory... Error: flash:/ie3x00-rp_iot.16.11.01a.SPA.pkg is not a valid package image Error: Unsupported SW release switch:
Sorry, I have overread your last answer.
Thanks.
Regards,
Reinhard
05-19-2022 12:26 AM
In ROMMON, try this:
boot bootflash:ie3x00-universalk9.16.11.01a.SPA.bin
05-19-2022 06:52 AM
Hello Leo L,
here the answer from the switch:
switch: boot bootflash:ie3x00-universalk9.16.11.01a.SPA.bin Error: file "bootflash:ie3x00-universalk9.16.11.01a.SPA.bin" not found or already open switch: dir bootflash: Error: Failed to list directory
The IOS name is right, but in the flash:
switch: dir flash: Date Time Attribute Size Name ========== ===== ========== ========== ================ 2000/01/20 21:46 drwxr-xr-x 4096 .installer 2018/06/04 00:43 drwxr-xr-x 4096 .ssh 2018/12/20 14:31 drwxr-xr-x 4096 core 2019/04/18 15:34 drwxrwxrwx 4096 .prst_sync 2019/04/18 15:32 drwxr-xr-x 4096 .rollback_timer 2000/01/20 21:46 drwxr-xr-x 4096 dc_profile_dir 2000/01/07 21:30 -rw-r--r-- 33554432 nvram_config 2000/01/07 06:04 -rw-r--r-- 736 vlan.dat 2000/01/07 05:50 drwxr-xr-x 4096 EDScisco 2000/01/07 21:28 -rw-r--r-- 34 pnp-tech-time 2000/01/07 21:28 -rw-r--r-- 129775 pnp-tech-discovery-summary 2019/07/25 09:51 drwxr-xr-x 4096 LOGS 2019/08/28 15:05 -rw-r--r-- 807 Debug 2000/01/01 03:47 drwxr-xr-x 4096 .USWAP 2018/09/27 03:52 -rw-rw-rw- 222289274 ie3x00-universalk9.BLD_V1610_THROTTLE_LATEST_20180904_141742.SSA.bin 2019/04/18 13:23 -rw-r--r-- 43034 EDSCollection.gz 2019/04/18 15:20 -rw-rw-rw- 255872740 ie3x00-universalk9.16.11.01a.SPA.bin 2000/01/01 03:47 drwxr-xr-x 4096 tech_support 2019/04/18 15:27 -rw-rw-rw- 7609112 ie3x00-rp_iot.16.11.01a.SPA.pkg 2019/04/18 15:25 -rw-rw-rw- 192750868 ie3x00-rpbase.16.11.01a.SPA.pkg 2019/04/18 15:28 -rw-rw-rw- 48758444 ie3x00-rpboot.16.11.01a.SPA.pkg 2019/04/18 15:25 -rw-rw-rw- 9057556 ie3x00-webui.16.11.01a.SPA.pkg 2019/04/18 15:28 -rw-rw-rw- 4606 packages.conf 2019/04/18 15:42 drwxr-xr-x 4096 onep 2000/01/01 03:47 drwxr-xr-x 4096 .dbpersist 2000/01/07 05:51 -rw-r--r-- 33554432 nvram_config_bkup 2019/08/28 15:05 -rw-r--r-- 111 Debug_clock 2000/01/01 03:47 drwxr-xr-x 4096 .CRFT 2000/01/07 05:47 -rw-rw-rw- 324770311 ie3x00-universalk9.17.02.01.SPA.bin 2000/01/07 05:51 -rw-r--r-- 46604 pnap.dat 2000/01/07 05:51 drwxr-xr-x 4096 ProfinetGSD Total space = 1684480 KB Available = 420600 KB
switch: set Environment variables in var: BOOT=sdflash:ie3x00-universalk9.16.10.01.SPA.bin BSI=0 ConfigReg=0x0 DISABLE_SD_FLASH= DISABLE_USB_FLASH_0=no DISABLE_USB_FLASH_1=no ENABLE_FLASH_PRIMARY_BOOT=no EULA_ACCEPTED=FALSE LICENSE_BOOT_LEVEL= MANUAL_BOOT=no MCP_STARTUP_TRACEFLAGS=00000000:00000000 PN_SNMP_SYS_CONTACT=Switch PN_SNMP_SYS_LOCATION= PROFINET_CONN_PREV=0 PROFINET_DEVICE_NAME=switch-profinet PROFINET_DEV_IM_DATE= PROFINET_DEV_IM_DISC= PROFINET_DEV_IM_FUNC= PRO_IM_LOC= RANDOM_NUM=2136335093 RET_2_RCALTS= RET_2_RTS= SDM_TEMPLATE_ID=0 Environment variables in sdflash: ConfigReg=0x102 Environment variables in qspiflash: Environment variables in usbflash0: Environment variables in usbflash1: switch:
Thanks.
Regards,
Reinhard
05-19-2022 03:48 PM
If "bootflash:" is not allowed, how about
boot flash:ie3x00-universalk9.16.11.01a.SPA.bin
05-23-2022 06:34 AM
Hello Leo L,
thanks for your reply.
switch: boot flash:ie3x00-universalk9.16.11.01a.SPA.bin Loading "flash:ie3x00-universalk9.16.11.01a.SPA.bin" to memory... Error: flash:ie3x00-universalk9.16.11.01a.SPA.bin is not a valid bundle image Error: Unsupported SW release switch:
Unfortunately the same error.
Thanks.
Regards,
Reinhard
05-23-2022 04:02 PM
Contact Cisco TAC and organize for an RMA. The micro-code is corrupt.
05-17-2022 04:15 PM
Hello Reinhard,
Did you ever find a resolution to this problem?
I am experiencing something very similar with a 3300 I am working on.
Thanks,
Josh
05-17-2022 04:37 PM
Console into the switch and reboot the switch.
Post the entire boot-up process.
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