%ILPOWER-3-CONTROLLER_ERR: Controller error

admin_2 · ‎11-20-2006

Hi,

would anyone be able in assist in explaining the possible causes of the syslog messages generated by my 3560 switch below. At present no IP phones have been attached to the switch.

Switch_3560# show log

Syslog logging: enabled (0 messages dropped, 1 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

Console logging: disabled

Monitor logging: level debugging, 13 messages logged, xml disabled,

filtering disabled

Logging to: vty1(13)

Buffer logging: level debugging, 7285 messages logged, xml disabled,

filtering disabled

Exception Logging: size (4096 bytes)

Count and timestamp logging messages: disabled

File logging: disabled

Trap logging: level informational, 7287 message lines logged

Logging to 62.187.174.213, 7287 message lines logged, xml disabled,

filtering disabled

Logging to 158.98.128.134, 7287 message lines logged, xml disabled,

filtering disabled

Log Buffer (50000 bytes):

Nov 20 02:52:21: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 3: accessing failed

Nov 20 02:53:21: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 3: accessing failed

Nov 20 02:54:21: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 3: accessing failed

Nov 20 02:55:21: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 3: accessing failed

Nov 20 02:56:21: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 3: accessing failed

Nov 20 02:57:21: %ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number 3: accessing failed

Switch_3560#show version

Cisco IOS Software, C3560 Software (C3560-IPSERVICESK9-M), Version 12.2(25)SEB2, RELEASE SOFTWARE (fc1)

Compiled Wed 08-Jun-05 03:58 by yenanh

ROM: Bootstrap program is C3560 boot loader

BOOTLDR: C3560 Boot Loader (C3560-HBOOT-M) Version 12.2(25r)SEA, RELEASE SOFTWARE (fc)

ltsgb3199-gba-lanua01 uptime is 14 weeks, 3 days, 21 hours, 17 minutes

System returned to ROM by power-on

System restarted at 14:53:51 BST Thu Aug 10 2006

System image file is "flash:c3560-ipservicesk9-mz.122-25.SEB2.bin"

.........................................

cisco WS-C3560-48PS (PowerPC405) processor (revision M0) with 118784K/12280K bytes of memory.

Processor board ID CAT0938Z2Q4

Last reset from power-on

4 Virtual Ethernet interfaces

48 FastEthernet interfaces

4 Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

Switch Ports Model SW Version SW Image

------ ----- ----- ---------- ----------

* 1 52 WS-C3560-48PS 12.2(25)SEB2 C3560-IPSERVICESK9-M

Many thanks

Sanjay

sourabhagarwal · ‎11-20-2006

here is the explanation of the errors coming in your log.

%ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number [dec]: [chars.]

Explanation: This message means that an error reported or caused by the PoE controller

was detected. [chars] is the controller number. When a Cisco catalyst interface

receives an Electrostatic Discharge (ESD) for example, from a powered IP Phone,

some interfaces go down and no longer provide power.

Recommended Action: Issue shutdown and then no shutdown interface configuration

mode command on the affected interfaces. IOS version 12.1(14)EA1, or later, provides

an ESD recovering mechanism. Make sure the loaded IOS image is not affected by

Bug CSCea40671 and CSCeb24148. If the image is affected by the bug, consider

loading to IOS 12.1(14)EA1 or later.