%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Fa5/0/33: Power Controller reports power Imax error detected on a 3750 switch

[ken.simmons]

On a 3750 with C3750-IPSERVICESK9-M), Version 12.2(55)SE5, RELEASE SOFTWARE (fc1)   getting the following message :

%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Fa5/0/33: Power Controller reports power Imax error detected - what is causing this  ?  is there a software bug ? 

what can bve done to resolve this ?

[Leo Laohoo]

Could be.  Upgrade to 12.2(55)SE10 and see if it improves.

[Carlos Villagran]

Hi!

You could be either hitting this bug or a problem with your PDs not receiving enough power.

In any case you should upgrade to any of the known fixed releases:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsw18530/?referring_site=bugquickviewredir

As workaround please use the   switch(config-if)#power inline static  command, this guarantees that PDs will get enough power when connected. 

Hope it helps, best regards!

JC

[chauhanhimanshu92]

hi , i am getting this error on the new cisco 3650 E series switch ,please help 

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 52 WS-C3650-48TD 03.06.04.E cat3k_caa-universalk9 INSTALL
2 52 WS-C3650-48PS 03.06.04.E cat3k_caa-universalk9 INSTALL

Jul 11 07:49:21.561: %ILPOWER-7-DETECT: Interface Gi2/0/48: Power Device detected: Cisco PD
Jul 11 07:49:22.622: %ILPOWER-5-POWER_GRANTED: Interface Gi2/0/48: Power granted
Jul 11 07:49:25.804: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/48, changed state to up
Jul 11 07:49:27.813: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/48, changed state to up
Jul 11 07:51:20.484: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi2/0/48: PD removed
Jul 11 07:51:20.485: %ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Gi2/0/48: Power Controller reports power Imax error detected

thanks and regards

himanshu chauhan 

[Kamran Shah]

Hello,

I am facing same issue on one of my Switches, Did you get any fix for this issue, Can you please share with me if you fixed this issue and how ?