%ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error

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06-18-2020 02:23 AM - edited 06-18-2020 02:48 AM
APs are connected to ports 1 to 6 of the 2960.
However, the port up and down is repeated and a controller port error occurs.
Can you find the cause??
Please check attached logs
Jun 29 14:44:24.610: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up
Jun 29 14:44:25.613: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to up
Jun 29 14:44:30.730: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down
Jun 29 14:44:31.737: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to down
Jun 29 14:44:35.550: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/3, changed state to up
Jun 29 14:44:36.553: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/3, changed state to up
Jun 29 14:44:39.671: %ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Gi1/0/2: Power given, but Power Controller does not report Power Good
Jun 29 14:44:39.692: %ILPOWER-3-CONTROLLER_PORT_ERR: Controller port error, Interface Gi1/0/6: Power given, but Power Controller does not report Power Good
Jun 29 14:44:41.185: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/3, changed state to down
Jun 29 14:44:42.184: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/3, changed state to down
Jun 29 14:44:49.720: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/6, changed state to down
Jun 29 14:44:50.723: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/6, changed state to down
Jun 29 14:45:03.222: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/6, changed state to up
Jun 29 14:45:04.246: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/6, changed state to up
Jun 29 14:45:07.336: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up
Jun 29 14:45:08.339: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to up
Jun 29 14:45:15.843: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1, changed state to down
Jun 29 14:45:15.955: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/6, changed state to down
MC_C2960_2F#sh int status
Port Name Status Vlan Duplex Speed Type
Gi1/0/1 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/2 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/3 connected 1 a-full a-1000 10/100/1000BaseTX
Gi1/0/4 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/5 connected 1 a-full a-1000 10/100/1000BaseTX
Gi1/0/6 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/7 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/8 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/9 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/10 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/11 connected 1 a-full a-100 10/100/1000BaseTX
Gi1/0/12 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/13 connected 1 a-full a-100 10/100/1000BaseTX
Gi1/0/14 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/15 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/16 connected 1 a-full a-100 10/100/1000BaseTX
Gi1/0/17 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/18 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/19 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/20 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/21 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/22 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/23 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/24 notconnect 1 auto auto 10/100/1000BaseTX
Gi1/0/25 ###C3560_1_gi 1/1/ connected 1 a-full a-1000 1000BaseSX SFP
Gi1/0/26 ###C3560_2_gi 1/1/ connected 1 a-full a-1000 1000BaseSX SFP
Gi1/0/27 notconnect 1 auto auto Not Present
Gi1/0/28 notconnect 1 auto auto Not Present
Fa0 disabled routed auto auto 10/100BaseTX
MC_C2960_2F#sh power inline
Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
1 370.0 15.4 354.6
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/1 auto off 0.0 n/a n/a 30.0
Gi1/0/2 auto off 0.0 n/a n/a 30.0
Gi1/0/3 auto off 0.0 n/a n/a 30.0
Gi1/0/4 auto off 0.0 n/a n/a 30.0
Gi1/0/5 auto on 15.4 AIR-CAP2602E-K-K9 3 30.0
Gi1/0/6 auto off 0.0 n/a n/a 30.0
Gi1/0/7 auto off 0.0 n/a n/a 30.0
Gi1/0/8 auto off 0.0 n/a n/a 30.0
Gi1/0/9 auto off 0.0 n/a n/a 30.0
Gi1/0/10 auto off 0.0 n/a n/a 30.0
Gi1/0/11 auto off 0.0 n/a n/a 30.0
Gi1/0/12 auto off 0.0 n/a n/a 30.0
Gi1/0/13 auto off 0.0 n/a n/a 30.0
Gi1/0/14 auto off 0.0 n/a n/a 30.0
Gi1/0/15 auto off 0.0 n/a n/a 30.0
Gi1/0/16 auto off 0.0 n/a n/a 30.0
Gi1/0/17 auto off 0.0 n/a n/a 30.0
Gi1/0/18 auto off 0.0 n/a n/a 30.0
Gi1/0/19 auto off 0.0 n/a n/a 30.0
Gi1/0/20 auto off 0.0 n/a n/a 30.0
Gi1/0/21 auto off 0.0 n/a n/a 30.0
Gi1/0/22 auto off 0.0 n/a n/a 30.0
Gi1/0/23 auto off 0.0 n/a n/a 30.0
Gi1/0/24 auto off 0.0 n/a n/a 30.0
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06-18-2020 03:17 AM
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06-18-2020 08:18 AM
Hi,
In 2960 is it a known bug.
Cisco Bug CSCvc67440
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc67440/?referring_site=ss&dtid=osscdc000283
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!
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06-20-2020 07:18 PM - edited 06-20-2020 07:19 PM
As a result of checking in the field, APs were using DC adapter.
Perhaps there was an electrical problem with the building.
Therefore, all APs were solved by connecting to the POE.
