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Interface output errors on Comcast ENS line

polarbrian
Level 1
Level 1

Hello,

We have a 3 member C3850 Stack that we use Comcast's ENS to switch across that service to all of our other branches. They are all local essentially with the service. We are making a big push in IT to have more monitoring and getting software to help us with that. One of the things that I have noticed is on the stack we are getting output errors, but not input errors. We are getting alerts for 1.3% error rates in our monitoring software. Is this normal? It is a 500Mbps symmetrical connection. Here is the output of the interface command:

GigabitEthernet3/0/38 is up, line protocol is up (connected)
  Hardware is Gigabit Ethernet, address is 00f8.2c59.65da (bia 00f8.2c59.65da)
  Description: Fiber Link COMCAST ENS
  Internet address is 10.255.255.1/24
  MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
     reliability 255/255, txload 2/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
  input flow-control is off, output flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input 00:00:01, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 1121321193
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 1716000 bits/sec, 900 packets/sec
  5 minute output rate 8735000 bits/sec, 1212 packets/sec
     18544867921 packets input, 13816205244581 bytes, 0 no buffer
     Received 65037065 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 59267112 multicast, 0 pause input
     0 input packets with dribble condition detected
     19655302012 packets output, 16800849983042 bytes, 0 underruns
     1121321193 output errors, 0 collisions, 3 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out

Also, here is the config on the port:

interface GigabitEthernet3/0/38
 description Fiber Link COMCAST ENS
 no switchport
 ip flow monitor Netflow-to-Orion input
 ip flow monitor NFAOUTmonitor output
 ip address 10.255.255.1 255.255.255.0
 service-policy input SHAPE
 service-policy output SHAPE

I recently create that SHAPE policy to see if I could help rate limit in case we were running over our allotment from the ISP here is that policy:

policy-map SHAPE
 class class-default
  police 480000000

Is this just much to do about nothing? Or is this something that I need to be concerned about?

 

 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

@polarbrian wrote:
Total output drops: 1121321193
1121321193 output errors

The value of the Total Output Drops and Output Errors -- They are EXACTLY the same. 

This is probably due to CSCvb65304.

Hello,

 

just in case, typically the recommendation is to configure the below, in order to get rid of, or decrease, output drops:

 

qos queue-softmax-multiplier 1200