Hello,
we installed a IR-809G-LTE router.
We get an IP on interface celle0 and we also have a default route to celle0.
The problem is if we try to ping outside we see that paket counters are rising for outgoing pakets but we dont see anything for incoming pakets.
So the connection to internet does not work.
The strange is that we have a similiar router with nearly identical config and here we see incoming and outgoing counter rising and therefore a working internet connection.
We replaced the affected one but this does not succeed.
So what for possibilities have we to check the router? Is this a problem with a config or a provider issue? How can we prove it if this is a provider issue?
Are there debug commands?
Working scenario:
sh int cell 0
Cellular0 is up, line protocol is up
Hardware is 4G WWAN Modem - Global (Europe & Australia) Multimode LTE/DC-HSPA+/HSPA+/HSPA/U
Internet address is x.x.x.x/32
MTU 1500 bytes, BW 50000 Kbit/sec, DLY 100000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation SLIP, loopback not set
Keepalive not supported
Time to interface disconnect: idle 00:01:59
Last input 00:00:00, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/10 (size/max)
5 minute input rate 3000 bits/sec, 2 packets/sec
5 minute output rate 12000 bits/sec, 3 packets/sec
420 packets input, 163198 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
797 packets output, 378516 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up
sh run int gig 0
Building configuration...
Current configuration : 283 bytes
!
interface GigabitEthernet0
ip address 172.31.13.49 255.255.255.240
ip access-group INO in
ip helper-address 10.8.20.200
ip helper-address 10.8.20.201
ip virtual-reassembly in
ip tcp adjust-mss 1300
duplex auto
speed auto
crypto ipsec client ezvpn LTE-EzVPN-NM inside
end
sh run int cell 0
Building configuration...
Current configuration : 161 bytes
!
interface Cellular0
ip address negotiated
encapsulation slip
dialer in-band
dialer string lte
dialer-group 1
crypto ipsec client ezvpn XXX-XXX-XX
end
sh ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
a - application route
+ - replicated route, % - next hop override, p - overrides from PfR
Gateway of last resort is 0.0.0.0 to network 0.0.0.0
S* 0.0.0.0/0 is directly connected, Cellular0
10.0.0.0/32 is subnetted, 1 subnets
C 10.157.139.215 is directly connected, Cellular0
172.31.0.0/16 is variably subnetted, 2 subnets, 2 masks
C 172.31.13.48/28 is directly connected, GigabitEthernet0
L 172.31.13.49/32 is directly connected, GigabitEthernet0
Not working scenario:
sh int cell 0
Cellular0 is up, line protocol is up
Hardware is 4G WWAN Modem - Global (Europe & Australia) Multimode LTE/DC-HSPA+/HSPA+/HSPA/U
Internet address is x.x.x.x/32
MTU 1500 bytes, BW 50000 Kbit/sec, DLY 100000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation SLIP, loopback not set
Keepalive not supported
Time to interface disconnect: idle 00:01:59
Last input 02:00:41, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/10 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 1000 bits/sec, 1 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
7561 packets output, 829723 bytes, 0 underruns
0 output errors, 0 collisions, 4 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up
sh run int gig 0
Building configuration...
Current configuration : 212 bytes
!
interface GigabitEthernet0
ip address 172.31.13.65 255.255.255.240
ip helper-address 10.8.20.200
ip helper-address 10.8.20.201
ip virtual-reassembly in
ip tcp adjust-mss 1300
duplex auto
speed auto
end
sh run int cell 0
Building configuration...
Current configuration : 121 bytes
!
interface Cellular0
ip address negotiated
encapsulation slip
dialer in-band
dialer string lte
dialer-group 1
end
sh ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
a - application route
+ - replicated route, % - next hop override, p - overrides from PfR
Gateway of last resort is 0.0.0.0 to network 0.0.0.0
S* 0.0.0.0/0 is directly connected, Cellular0
10.0.0.0/32 is subnetted, 1 subnets
C 10.19.193.154 is directly connected, Cellular0
172.31.0.0/16 is variably subnetted, 2 subnets, 2 masks
C 172.31.13.64/28 is directly connected, GigabitEthernet0
L 172.31.13.65/32 is directly connected, GigabitEthernet0
