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jeff-pearson
Beginner

Is 2960XR covered under E-LLW

From the datasheet the 2960X lists E-LLW.   Is the 2960XR covered under E-LLW?

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Leo Laohoo
VIP Community Legend

Yes and no.  

 

Yes, you still need to "tie" the serial numbers of your appliances to a valid Cisco Service Contract.  

 

In some cases, TAC will not honor the LLW/E-LLW until you point them to the documentation.  So keep the link to the LLW/E-LLW handy.