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ISSU bootloop

mik.gustafsson
Level 1
Level 1

Hi,

I tried a ISSU upgrad on a pre-production VSS system the other day. I was going from SXI3 to SXI4.

Everytime I issued the issu-runversion command both Active and Standby unit reloaded. I tried to get it to work with diffrent images but everytime I got the same results. After maybe 5 times the Standby switch did not load IOS but stoped in rommmon. I removed all connections and turnd off the active unit and tried to get it to boot as standalone.

After trying that I can't get it to boot at all, it's complains about the image "%ISSU_PROCESS-SP-3-IMAGE: Active is loading the wrong image", and here we are.

I changed the confreg, I erased nvram from RP, tried diffrent images for booting but it always comes back to SP and rommon.

Does anyone know how to clear the unit, remove all config and parameters from the switch?

Back to vanilla and no ISSU process out of control.

------------------------

cisco WS-C6506-E (R7000) processor (revision 1.2) with 983008K/65536K bytes of memory.
Processor board ID SAL1419HCT8
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
1 Virtual Ethernet interface
3 Gigabit Ethernet interfaces
18 Ten Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
*Jul 14 15:56:53.875: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Jul 14 15:53:47.019: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

*Jul 14 15:56:46.287: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Jul 14 15:56:46.295: SP: SP: Currently running ROMMON from S (Gold) region
*Jul 14 15:56:53.111: %ISSU_PROCESS-SP-3-IMAGE: Active is loading the wrong image [ bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI2a.bin ], expected image [ bootdisk:/s72033-advipservicesk9_wan-mz.122-33.SXI2a.bin ]
*Jul 14 15:56:53.871: %RF-SP-5-RF_RELOAD: Shelf reload. Reason: Active is loading the wrong image
*Jul 14 15:56:53.875: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor

*Jul 14 15:56:57.207: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

***
*** --- SHUTDOWN NOW ---
***

*Jul 14 15:56:54.819: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

*Jul 14 15:56:57.199: %SYS-SP-5-RELOAD: Reload requested by Delayed Reload. Reload Reason: bus error at PC 0x4174A1D0, address 0x0.
*Jul 14 15:56:57.207: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor

System Bootstrap, Version 8.5(3)
Copyright (c) 1994-2008 by cisco Systems, Inc.
Cat6k-Sup720/SP processor with 1048576 Kbytes of main memory

rommon 1 >

-------------------------------------------------

Best regards

Mikael Gustafsson

15 Replies 15

Hi Pat,

There was no resolution to this, TAC could not reproduce the problem. And after I upgraded to SXI4 neither could I.

The problem with ISSU upgrade was a minor problem, that I don't have anymore :-), and I had to put this VSS pair in production.

That is for upgrade problem with both VSS members doing a boot during ISSU upgrade. The bootloop was a user 2 in 1 error, wrong confreg and wrong processor, SP.

BR

Mikael

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