03-21-2019 03:18 AM
Hi all
we seem to have an issue with one of our 3850-24XU switches, it is running ver 03.07.05.E.152-3.E5
The switch said switch 1 has been remofed from the stack, when I consoled into it, it was stuck at rommon, when I booted it, it came up with the below
Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)
Last heartbeat 0.00 secs ago
PID: 6268
Exit code: signal 6
CWD: /var/sysmgr/work
PID: 6268
UUID: 3005
get_local: failed: No such file or directory
Unmounting ng3k filesystems...
Warning! - some ng3k filesystems may not have unmounted cleanly...
Please stand by while rebooting the system...
Restarting system.
Booting...Warning: Doppler SupMdio read failed!!
Solved! Go to Solution.
03-21-2019 01:48 PM
@carl_townshend wrote:
Warning! - some ng3k filesystems may not have unmounted cleanly.
With an error message like that, I'd say, yes.
03-21-2019 03:38 AM
Is it still failed in rommon or is it eventually booting up
Theres a doc to recover failed 3850s
section
03-21-2019 03:47 AM
Hi Mark
It tries to boot up but keeps going into a loop then gives up and goes back to rommon.
My first question is why has it failed twice in one week?
Do you think its bad hardware?
we have 5 other stacks running the same software and they are fine.
Cheers
03-21-2019 04:03 AM - edited 03-21-2019 04:04 AM
Hello
@carl_townshend wrote:
PID: 6268
UUID: 3005
get_local: failed: No such file or directory
Unmounting ng3k filesystems...
Warning! - some ng3k filesystems may not have unmounted cleanly.
Could be corrupt/missing files in flash, Suggest look through that document Mark provided seems to provide possible workarounds
03-21-2019 04:45 AM
03-21-2019 04:47 AM
Hi
Does this sound like a hardware issue?
Many thanks
03-21-2019 04:50 AM
03-21-2019 05:21 AM
Hi
what do you mean by won't take a new image in rommon?
I have not tried copying a new image to it as yet, should I try that first?
cheers
03-21-2019 05:34 AM
03-21-2019 01:48 PM
@carl_townshend wrote:
Warning! - some ng3k filesystems may not have unmounted cleanly.
With an error message like that, I'd say, yes.
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