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Issue with ASR Router

kannan.kannan
Level 1
Level 1

Hello.

We are facing some issues like below.

any one can you please brief about this below error

%ASR1000_PEM-3-PEMFAIL: The PEM in slot 0 is switched off or encountering a failure condition.

%ASR1000_PEM-6-PEMOK: The PEM in slot 0 is functioning properly

%ASR1000_PEM-3-PEMFAIL: The PEM in slot 0 is switched off or encountering a failure condition.

regards,

Kannan

1 Accepted Solution

Accepted Solutions

InayathUlla Sharieff
Cisco Employee
Cisco Employee

Kannan,

As per the error message decode -
http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?action=searc
h&index=all&locale=en&query=%25ASR1000_PEM-3-PEMFAIL%3A&counter=0&paging
=5&links=reference&sa=Submit

 

Explaination: The Power Entry Module (PEM) hardware is either switched
off, or is reporting a failure condition due to a possible installation
or power problem, or other hardware failure.

 

Recommended Action: Following proper safety and grounding guidelines,
verify the installation of the PEM and confirm that the hardware is
fully seated and properly screwed

in. Verify that power is connected and turned on. Verify that the PEM is
turned on.

 

Action Plan:

Firstly, I would suggest we try the above mentioned recommended action
and verify that power module is inserted correctly. 

Do try to reseat the module and check if the messages go away.

In case the messages continue to appear, it would be best to replace the
module (ASR1002-PWR-AC=)
HTH
Regards

Inayath

*Plz rate all usefull post.

View solution in original post

1 Reply 1

InayathUlla Sharieff
Cisco Employee
Cisco Employee

Kannan,

As per the error message decode -
http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?action=searc
h&index=all&locale=en&query=%25ASR1000_PEM-3-PEMFAIL%3A&counter=0&paging
=5&links=reference&sa=Submit

 

Explaination: The Power Entry Module (PEM) hardware is either switched
off, or is reporting a failure condition due to a possible installation
or power problem, or other hardware failure.

 

Recommended Action: Following proper safety and grounding guidelines,
verify the installation of the PEM and confirm that the hardware is
fully seated and properly screwed

in. Verify that power is connected and turned on. Verify that the PEM is
turned on.

 

Action Plan:

Firstly, I would suggest we try the above mentioned recommended action
and verify that power module is inserted correctly. 

Do try to reseat the module and check if the messages go away.

In case the messages continue to appear, it would be best to replace the
module (ASR1002-PWR-AC=)
HTH
Regards

Inayath

*Plz rate all usefull post.

Review Cisco Networking products for a $25 gift card