issue with usb console into 2911 router

[carl_townshend]

Hi all

I have installed a cisco 2911 router and the cisco usb console drivers on my pc, win 7 64 bit.

however when I use putty and open the com port assigned it just goes blank, I am using the usb port on my laptop to connect and using the cisco usb console cable provided

any ideas ?

[Reza Sharifi]

Hi,

After installing the driver on your PC, does you PC recognizes the com port?

start/devices and printer page will show you if the com port is installed correctly.

HTH