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memory leak on 3560-X using IOS 15.0(2)SE2

blossomboard
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Level 1

greetings all,

    i had implemented new switch in our client Data Center . after 1 week later, the switch restarted and from the show version it is said that "last reset from address error". From the crash_info file, it looks like, the switch was experiencing memory allocation failure. just like it said like this

May 19 14:20:05 UTC: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for messages. No memory available -Process= "Chunk Manager", ipl= 6, pid= 1

-Traceback= 4DE960z 1C12EA0z 26883E4z 2682B38z

the detail is on the attachment

the switch is configured for creating VLAN, SNMP, and AAA for login auth to the device. the IOS of the switch 3560-X 48TS is 15.0(2)SE2.

is it possible there is a bug on the IOS?? And because There's no option to upgrade IOS as it is the latest release in "download software" area, should I downgrade the IOS?? could someone help me to solve this problem??

Thank you very much for your cooperation

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wesrobinson
Level 1
Level 1