05-11-2023 08:13 AM
Hello Cisco Team,
We are trying to copy the file from USB flash drive on to the Cisco 9300 Switch but seeing below error , could someone please guide us on this issue. This is for upgrading the current Stack switch from version 16.6.6 to 17.06.05
Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 62 C9300-48P 16.6.6 CAT9K_IOSXE INSTALL
2 62 C9300-48P 16.6.6 CAT9K_IOSXE INSTALL
*May 11 14:53:29.135: %IOSXE-3-PLATFORM: Switch 1 R0/0: kernel: usb 3-3: string descriptor 0 read error: -71
05-11-2023 08:25 AM
Hi,
What is the command you are using to copy from USB?
HTH
05-11-2023 08:27 AM
as per the message looks like USB is bad i guess here. what USB stick is this ? (size and brand)
have you tried different USB ?
05-13-2023 08:31 AM
Error message means the brand and/or size of the USB stick is not the specific "standard" supported by Cisco.
Is the USB flash drive formatted to FAT16?
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