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Not booting from new image

pritamjitbiswas
Level 1
Level 1

Dear all,

we are trying to update firmware of our switch C3650 TS S from 16.06.7 to 16.12.3a but its not booting this is the sh ver and sh run | i boot command output

 

SIB_CORE-SW2#sh ver
Cisco IOS XE Software, Version 16.06.07
Cisco IOS Software [Everest], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9 -M), Version 16.6.7, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 23-Sep-19 12:59 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2019 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 3.56, RELEASE SOFTWAR E (P)

SIB_CORE-SW2 uptime is 3 minutes
Uptime for this control processor is 6 minutes
System returned to ROM by Reload Command
System image file is "flash:packages.conf"
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


Technology Package License Information:

-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbasek9 Permanent ipbasek9

cisco WS-C3650-24TS (MIPS) processor (revision W0) with 852878K/6147K bytes of m emory.
Processor board ID FDO2351M5BZ
20 Virtual Ethernet interfaces
28 Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
252000K bytes of Crash Files at crashinfo:.
1611414K bytes of Flash at flash:.
15142912K bytes of USB Flash at usbflash0:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : 3c:57:31:0c:d7:00
Motherboard Assembly Number : 73-15898-06
Motherboard Serial Number : FDO23510YS4
Model Revision Number : W0
Motherboard Revision Number : A0
Model Number : WS-C3650-24TS
System Serial Number : FDO2351M5BZ


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 28 WS-C3650-24TS 16.6.7 CAT3K_CAA-UNIVERSALK9 INSTALL


Configuration register is 0x102

SIB_CORE-SW2#sh run | i boot
boot system switch all flash:packages.conf
boot system switch all fm.bin
boot system switch all flash:fm.bin
boot system switch all flash:cat3k_caa-universalk9.16.12.03a.SPA.bin
diagnostic bootup level minimal

 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Kindly post the complete output to the following commands: 

dir
more flash:packages.conf | begin for NOVA

marce1000
VIP
VIP

 

                                   -> It is not booting

  - Could you denote the specific error condition encountered when booting by providing screenshot or console output ?

 M.



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