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Beginner

packet tracer icons not found

I have the latest packet tracer installed, and the icons in the selection space are fine, but when I try to put one into the workspace, the text indicator is correct but the image of the device shows a black square and red text "file not found."I have uninstalled, removed all files and folders, stripped the registry, rebooted and reinstalled, and I still get the same thing. The art is in a folder, but the program doesn't seem to be able to find it.packet tracer icon.png

18 REPLIES 18
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VIP Mentor

Re: packet tracer icons not found

Hello,

 

which version are you installing on which OS ? I am running Windows 10, and the folder is 'Cisco Packet Tracer 7.3/art/ComponentBox/...is this what you have ?

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Beginner

Re: packet tracer icons not found

I also am running Windows 10, and the same path you have exists on my computer, and the folder is populated with the artwork for the icons.

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Re: packet tracer icons not found

This is the foler I have. The folder is populated. I'm running on Windows 64 bit.
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Re: packet tracer icons not found

I am experiencing the same problem.  I downloaded packet tracer this evening.  Everything else seems to be working fine. 

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Beginner

Re: packet tracer icons not found - solution

The solution that worked for me was this:

uninstall current packet tracer 7.3.x

download and install version 7.2.2

Copy the file that lives in Program Files\Cisco Packet Tracer 7.2.2\art\workspace, paste in a place you can find it again outside of that folder--like on your desktop

Uninstall version 7.2.2

Install 7.3.x

Copy that "logical" folder into Program Files\Cisco Packet Tracer 7.3.0\art\workspace.

Reboot, start Packet Tracer, and log in. It should work then.

 

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Beginner

Re: packet tracer icons not found - Solution

Close Packet Tracer.

Run PowerShell as administrator: Win+X > Windows PowerShell (Admin)

Run the following command: 

Get-Item 'C:\Program Files\Cisco Packet Tracer 7.3.0\art\Workspace\Logical\*.png' | Rename-Item -NewName {$_.name -replace "@2X",""}
--
Sure, understanding today's complex world of the future is a little like having bees live in your head. But, there they are.
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Re: packet tracer icons not found - Solution

This worked for me. Cheers cob.
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Beginner

Re: packet tracer icons not found - Solution

Thanks that works great.
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Re: packet tracer icons not found - Solution

can this command be copied and pasted in one take?

Also is "Get-Item" a part of the command?

I copied the Logical folder, and put it on my desktop.

Then deleted the logical folder from C:\Program Files\Cisco Packet Tracer 7.3.0\art\Workspace

restarted my laptop and went back to copy and paste the original folder back into the Workspace folder, and I am getting the following error....  "You'll need to provide administrator permission to copy to this folder"

Tried changing permission per instructions found online... to no avail.  Can anyone assist in resolving this issue.

* I  am running Windows 10

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Beginner

Re: packet tracer icons not found - Solution

Thanks! Worked like a champ.

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Beginner

Re: packet tracer icons not found - Solution

Thank you Quinn. I found this thread, and your PowerShell rename suggestion did the trick nicely. Thank you for the tip.
Jason
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Beginner

Re: packet tracer icons not found - Solution

Thanks for the solution. It worked nicely.

Mihail OLARU
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Beginner

Re: packet tracer icons not found - Solution

That was a quick painless fix. Thank yoy Quinn.

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Re: packet tracer icons not found - Solution

Ok just to confirm that  the solution you offered worked for me..Thanks.

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