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Port Enabled/Disabled Repeatedly

Uberseehandel
Level 8
Level 8

Every day the event log shows pages of entries showing the switch port a workstation is attached to alternating disabled/enabled. What is going on? It feels like it is DHCP renewal related, but is not repeated 12 hours later (24 hour lease)

image.png

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel
1 Accepted Solution

Accepted Solutions

Probably not else to do, you've proven the issue sticks with that physical port. Wondering if it's worth trying to connect a different device to that same port, watch for issues, watch the event log. Short of that I'd open a ticket and see if Support is able to get any deeper visibility. Possibly not, and they might want to RMA the switch if they can confirm port 1 is misbehaving, especially if it's showing issues with different types of devices connected. If nothing else, they'll want to grab some pcaps while you connect something to that port.

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21 Replies 21

ww^
Meraki Community All-Star
Meraki Community All-Star

dhcp renewal does not trigger port up/down status.

Is there a docking station connected?

Did you already try another cable or try updating the network driver of the workstation?

Any errors on the port? what is the result of a cable test?

No docking station, cable is Cat6A and OK. It is always at roughly the same time, early in the morning. Nothing else affected, but it is the first port on the switch.

Tomorrow I'll change ports, following day swap cables, and see what difference that makes.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

These events will occur when STP convergence occurs, but that would normally be across all active ports. With individual ports showing these changes and client devices are connected to it it can mean that the port went down/up for a moment or that the client device stopped sending packets for some time, then traffic was once again seen sent by the client. Are you having issues with specific ports and users complaining of connectivity loss or is this primarily event log related?


@Dcooper wrote:

These events will occur when STP convergence occurs, but that would normally be across all active ports. . . .

Are you having issues with specific ports and users complaining of connectivity loss or is this primarily event log related?


This happens on one specific port and I look at the Win 10 device that is connected to it and it shows that it has lost connectivity to the internet, usually in the middle of of doing something web related.

It normally only happens early in the morning, so it is time related ???? (The only other obvious event around that time is DHCP renewal). As a first step, I have switched the device from Switch Port 1 to Port 2, and I'll see what happens tomorrow morning. If it recurs, I'll swap the cable.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

Sounds like a plan @Uberseehandel let's see if we can get this problem to follow the PC to another port (and if it then continues to occur around the same time of day). And in the process, let's get some other device connected to that first port, and see if the problem sticks on that same port, but with a different end device. Also, not to introduce too many variables at once, but maybe just for the heck of it, adjust the DHCP lease time to a week instead of a day and watch for identical versus different behavior.

@daviscot

I'll do it day by day, changing one variable at a time. I'll try shortening the IP lease time to check if that induces the situation too.

I am also trying to work out why I can't get Chromecast to work when the wired device is on a different VLAN with Bonjour enabled and the two VLANs allowed access to each other (both specific ports and all ports have been configured).

Thanks for helping.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

I had this exact same problem 2-3 months ago, support suggested I try a different port on the switch and see if the problem followed the device... It didn't and when I plugged another device into the suspect port I never had any issues....

Without knowing exactly what caused it the case was closed.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

@BlakeRichardson

As you will see from my post to @daviscot it seems that my situation is a little different to yours (and not in a good way).

Thanks for your input

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

@daviscot

Yesterday I configured switch port 2 the same way as switch port 1 is configured and moved the Ethernet cable from port 1 to port 2, without disabling the now vacant port 1.

I had to be out early this morning so I wasn't able to observe what occurred when the IP lease would have been renewed.

When I turned the workstation on, it booted normally (including getting a fresh IP address), and after 2 hours of emails and using the browser, connectivity has not been lost.

However, when I check the event log for the switch I see -

image.jpeg

The now vacant Port 1 is no longer flipping, but port 2 has started (there are pages of these entries). Also note port 4 is up and down like a (simile unsafe for work). The device attached to port 4 has been active all night, playing a radio station and the port went up and down frequently.

So something is not as expected.

Switch information -

image.jpeg

It would be good to get to the bottom of this ;-[]

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

- I had this kind of problems with Dell PC´s. After firmware updateing the network card it was gone.

- Some other devices like Apple iMacs had this problem, and I solved it with fixing speed to 1GBit on the switch, since then there wasn´t this problem appearing

- some other devices had a power-saving problem, and then the link speed changed all the time. After switching off power saving the problem was gone.

good luck.

@redsector

I may have a related problem, to that which you describe.

However, the device on port 4, is an FE as opposed to a GE device and the port speed is set to auto, I'll try explicitly setting the port to FE. This would seem to be an issue for Meraki. I have another device from the same manufacturer that is also FE as opposed to GE, yet its port behaves itself, at least when it is not sleeping.

As far as the workstation is concerned, as it is running Win 10 Pro (64bit), I have no idea what is happening as far as driver updates does, the OS is never the same from day to day, and I don't have a team of guys to keep on top of this ordure now I am on permanent holiday. Unfortunately, I've had to send my two modern workstations to the design office and the Ethernet drivers in the nice but old lappie may be contributing, and as It doesn't have USB3, the options are not good as far as bypassing the

Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller, Driver version: 12.10.16.0 is concerned.

I don't like the idea of turning off power saving, this is all aet up in my home office. However, I have successfully tested Wake On LAN, so superficially the hardware is compatible.

Thanks for your interest.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

Correction

The device on Port 4 was sleeping all night. The Port 5 device was playing all night with no issues.

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

@daviscot

Some progress being made -

Moving the workstation from switch port 1 to port 2 stops the workstation losing connectivity. Port 2 was configured to be exactly the same as port 1. So that is a problem solved - port 1 is "misbehaving".

What is the best way of handling this?

Robin St.Clair | Principal, Caithness Analytics | @uberseehandel

Maybe the cable had an loose connection. If you pull it back to the first port and checking if it´s good connected you will find out if this was the problem.

Turning off the power saving for the network card will not save a lot of energy, I think you won´t find a difference in the energy bill.

regards