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PROBLEM OF CORPORATE NETWORK

HOURIA
Level 1
Level 1

HELLO,

 

In my topologie ,we have two model of switch, the first is the cisco 4500 serie and the secound is the cisco  3800 série  ,when i connect the 3800 with switch 450; the switch 3800 reboot and the corporate network will have disrupt ,

we have the basic configuration and we haven' the segmentation in our network ,

please orient me ,how i can resolte this problems ,by witch commande ???

thank's.

 

7 Replies 7

Seb Rupik
VIP Alumni
VIP Alumni

Hi there,

Do you have any logs from the 3850 (?) at the time it reloads? Either syslog, or via a console lead attached directly to the switch.

 

This will help us determine why the switch is reloading.

 

cheers,

Seb.

hi;

we isolate the cisco 3800 serie in our network , now the corporate network use only the  châssis 4500 série as core switch ,but one for this chassis reboot ,and the syslog server recerve this message :

01-22-2019 14:48:41 Local7.Notice 310: 000306: *Jan 22 04:07:59.411: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet4/35, changed state to up
01-22-2019 14:48:41 Local7.Error  309: 000305: *Jan 22 04:07:58.411: %LINK-3-UPDOWN: Interface GigabitEthernet4/35, changed state to up
01-22-2019 14:48:30 Local7.Error 308: 000304: *Jan 22 04:07:48.019: %LINK-3-UPDOWN: Interface GigabitEthernet4/35, changed state to down
01-22-2019 14:48:30 Local7.Notice 10.30.199.80 307: 000303: *Jan 22 04:07:47.019: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet4/35, changed state to down

Can you provide the running config of the 4500 and 3800 switches and also indicate on which interfaces they are connected.

 

The output you have shared looks like a normal interface event. Certainly nothing that would cause a device to reload. It would be useful to connect a console lead to the 3800 so we can see what is being printed to the log buffer in the moments leading up the reload event.

 

cheers,

Seb.

HI , 

how i can use the kiwi syslog to recerve the critical message and the erreors  in mu switch ,the syslog install in my machine ande receve that this message :

01-23-2019 12:15:17 Local7.Notice 9346: Jan 23 11:17:28.547: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:15:17 Local7.Error 9345: Jan 23 11:17:27.544: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:15:09 Local7.Error 9344: Jan 23 11:17:20.707: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:15:09 Local7.Notice 9343: Jan 23 11:17:19.704: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:15:07 Local7.Notice 9342: Jan 23 11:17:17.869: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:15:07 Local7.Error 9341: Jan 23 11:17:16.866: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:15:03 Local7.Error 9340: Jan 23 11:17:13.986: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:15:03 Local7.Notice 9339: Jan 23 11:17:12.986: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:15:00 Local7.Notice 9338: Jan 23 11:17:11.707: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:15:00 Local7.Error 9337: Jan 23 11:17:10.707: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:14:58 Local7.Error 9336: Jan 23 11:17:07.866: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:14:57 Local7.Notice 9335: Jan 23 11:17:06.866: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:12:23 Local7.Notice 9334: Jan 23 11:14:34.092: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:12:23 Local7.Error 9333: Jan 23 11:14:33.089: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:12:20 Local7.Error 9332: Jan 23 11:14:30.331: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:12:18 Local7.Error 9331: Jan 23 11:14:28.087: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:12:15 Local7.Error 9330: Jan 23 11:14:25.249: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:12:14 Local7.Notice 9329: Jan 23 11:14:24.242: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:06:22 Local7.Notice 9328: Jan 23 11:08:32.840: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/7, changed state to up
01-23-2019 12:06:22 Local7.Error 9327: Jan 23 11:08:31.837: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/7, changed state to up
01-23-2019 12:06:19 Local7.Error 9326: Jan 23 11:08:28.957: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/7, changed state to down
01-23-2019 12:06:18 Local7.Notice 9325: Jan 23 11:08:27.954: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/7, changed state to down
01-23-2019 12:03:21 Local7.Notice 9324: Jan 23 11:05:32.188: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:03:21 Local7.Error 9323: Jan 23 11:05:31.185: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state down 

it's doesn't show who login in which switch by which prtocols and @ ip  !!!!!!!!!!!!!!!!

the syslog show only this message 

 

Are you sure the switch is reloading and not just becoming disconnected?

 

With regard to the syslog messages, there is a good chance that the switch will lose comms with the syslog server before it reloads, you will therefore not see its last burst of messages if it is indeed reloading due to some catastrophic error. I suggest you connect a console cable to the switch and watch the buffer from there.

 

cheers,

Seb.

HI , 

how i can use the kiwi syslog to recerve the critical message and the erreors  in mu switch ,the syslog install in my machine ande receve that this message :

01-23-2019 12:15:17 Local7.Notice 9346: Jan 23 11:17:28.547: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:15:17 Local7.Error 9345: Jan 23 11:17:27.544: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:15:09 Local7.Error 9344: Jan 23 11:17:20.707: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:15:09 Local7.Notice 9343: Jan 23 11:17:19.704: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:15:07 Local7.Notice 9342: Jan 23 11:17:17.869: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:15:07 Local7.Error 9341: Jan 23 11:17:16.866: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:15:03 Local7.Error 9340: Jan 23 11:17:13.986: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:15:03 Local7.Notice 9339: Jan 23 11:17:12.986: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:15:00 Local7.Notice 9338: Jan 23 11:17:11.707: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:15:00 Local7.Error 9337: Jan 23 11:17:10.707: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to up
01-23-2019 12:14:58 Local7.Error 9336: Jan 23 11:17:07.866: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:14:57 Local7.Notice 9335: Jan 23 11:17:06.866: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/28, changed state to down
01-23-2019 12:12:23 Local7.Notice 9334: Jan 23 11:14:34.092: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:12:23 Local7.Error 9333: Jan 23 11:14:33.089: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:12:20 Local7.Error 9332: Jan 23 11:14:30.331: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:12:18 Local7.Error 9331: Jan 23 11:14:28.087: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:12:15 Local7.Error 9330: Jan 23 11:14:25.249: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:12:14 Local7.Notice 9329: Jan 23 11:14:24.242: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down
01-23-2019 12:06:22 Local7.Notice 9328: Jan 23 11:08:32.840: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/7, changed state to up
01-23-2019 12:06:22 Local7.Error 9327: Jan 23 11:08:31.837: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/7, changed state to up
01-23-2019 12:06:19 Local7.Error 9326: Jan 23 11:08:28.957: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/7, changed state to down
01-23-2019 12:06:18 Local7.Notice 9325: Jan 23 11:08:27.954: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/7, changed state to down
01-23-2019 12:03:21 Local7.Notice 9324: Jan 23 11:05:32.188: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up
01-23-2019 12:03:21 Local7.Error 9323: Jan 23 11:05:31.185: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state down 

it's doesn't show who login in which switch by which prtocols and @ ip  !!!!!!!!!!!!!!!!

the syslog show only this message 

rupesh00111
Level 1
Level 1
Apply below commands and see if any difference

Vtp mode transparent
Spanning-tree vlan 1-4094 priority 61140

Note : do not test in production time
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