problem WS-C6509-E with sup720-3BXL - Software-forced reload

[Cristian Rimondi]

Hi,

I installed a new WS-C6509-E and shortly after was in Software-forced reload.

The message is:

%Software-forced reload

15:19:28 UTC Wed Sep 21 2011: Breakpoint exception, CPU signal 23, PC = 0x425CEFF8

--------------------------------------------------------------------
   Possible software fault. Upon reccurence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------

ecc..

I replaced the SUP, the IOS, removed all modules interfaces and I have used two different power supplies. But the problem continues.

Has anyone had the same problem and knows how to solve?

Thanks,

Cristian

[Somasundaram Jayaraman]

Hi

Could you please share the crash info file for analysis.. It may be in bootflash, sup-bootflash.

To view the crashinfo file, more bootflash:, more sup-bootflash:

Thanks

Somu

[Leo Laohoo]

%Software-forced reload
15:19:28 UTC Wed Sep 21 2011: Breakpoint exception, CPU signal 23, PC = 0x425CEFF8

Based on the amount of information you have provided, I can accurately say it's a software-caused crashed.

[Cristian Rimondi]

Hi all,

The problem was solved.

Maybe it was the ground.

greetingsThe problem was solved.
Maybe it was the ground.
greetings.

[Rps-Cheers]

Hi

Do you remember how to fixed this issue？

thanks a lot