Problems with COM Port SRW2048/Nexus 5000

[AaRonBake]

Hello everyone. I am new to this, so sorry in advance. 

I took over a tech lab and I am trying to log into this switch and check the health of the switch. I am able to Telnet, but unfortunately they do not have the password and this is an old switch. I am trying to reset the password, so I can access the switch. I attempted to use the console port on the back and I am using putty. I am able to see the terminal but all the data is messed up and it does not give me an open to even log in. But when I telnet I can see Nexus 500 and Login. 

In order to reset the password, I need to be able to use the terminal from the console port but all the data is messed up and I cannot do anything. 

I know this is an old switch and we will probably be changing it, but I would still like to get into the switch.

Any help is appreciated. 

[Reza Sharifi]

Hi,

When attaching via the console port, make sure you have the correct setting on your laptop

• 9600 baud

• 8 data bits

• No parity

• 1 stop bit

• Link to the document
• https://www.cisco.com/en/US/docs/switches/datacenter/nexus5000/sw/configuration/nxos/Cisco_Nexus_5000_Series_NX-OS_Software_Configuration_Guide_chapter4.html#con_1075356

HTH

[AaRonBake]

I used the settings and I am still getting the messed up data, for some reason when I serial in the terminal will be blank and if I press U rows of small strips of white data appear and go from left to right then right to left down the terminal. 

[Reza Sharifi · Accepted solution]

Try different baud rate setting and test.

HTH

[AaRonBake]

Switching it to 38400 worked. Thank you very much.

[Reza Sharifi]

You are very welcome!

Glad to help.