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QoS related Vx problem? We are not sure....

Brendan Marmont
Level 1
Level 1

Hi,

My setup is as follows: 3560 access switch (Version 12.2(53)SE2), 4500 core switch (Version 12.2(53)SG4)--> Telco hosted 3845 router

We have an Vx issue and I want to ensure I've got end to end QoS for VoIP setup correctly, my configuration for each interface is below, there are some differences on the way 'auto qos trust voip' adds commands to the interfaces (Highlighted in red) that I am not sure about, should settings be the same throughout?

The Vx problem we are having is when a user calls a client, the phone mutes for a brief period, several attempts later the client can hear the caller. I am wondering if it's coinicidence it happens when the Business queue is maxed to capacity and the Vx traffic is not traversing the real-time queue because of a configuration error?

I have spanned a Cisco 7941 off to Wireshark, the DiffServ shows a DSCP  value of 0x2e, so it is tagged correctly. I also do this on the trunk to  the 3845 and we get the same DSCP value. So in this respect, I believe our  internal network is keeping the packets tagged correctly from end-end.

Access port on 3560

interface GigabitEthernet0/1

switchport access vlan 16

switchport voice vlan 17

srr-queue bandwidth share 10 10 60 20

srr-queue bandwidth shape 10 0 0 0

queue-set 2

priority-queue out

mls qos trust device cisco-phone

mls qos trust dscp

auto qos voip cisco-phone

spanning-tree portfast

3560 Trunk to 4500

interface GigabitEthernet0/49

switchport trunk encapsulation dot1q

switchport mode trunk

srr-queue bandwidth share 10 10 60 20

srr-queue bandwidth shape 10 0 0 0

queue-set 2

priority-queue out

mls qos trust dscp

auto qos voip trust

macro description cisco-switch

spanning-tree link-type point-to-point

4500 Trunk to 3560

interface GigabitEthernet3/36

description Trunk to NET20

switchport trunk encapsulation dot1q

switchport mode trunk

qos trust dscp

auto qos voip trust

macro description cisco-switch

tx-queue 3

   priority high

   shape percent 33

spanning-tree link-type point-to-point

service-policy output autoqos-voip-policy

Vx Router

interface GigabitEthernet3/46

description 3845 Vx Router

switchport access vlan 14

switchport mode access

qos trust dscp

auto qos voip trust

macro description cisco-switch

tx-queue 3

   priority high

   shape percent 33

spanning-tree link-type point-to-point

service-policy output autoqos-voip-policy

Any advice would be appreciated!

Brendan

1 Reply 1

lgijssel
Level 9
Level 9

Brendan,

The qos config you have looks quite OK, I have the same settings for both types of switches.

Your verification test proves this point, qos is not the issue here.

Your problem is more likely to be in the DSP's or the config of the Voice Gateway. (3845?)

regards,

Leo

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