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"%Error opening tftp:// (timeout) "

sara sadeghi
Level 1
Level 1

Hello

I have FTP Server ; when write command on router to save configuration , it create a file with 0KB into folder and removed it after some minutes , This problem wouldn't happen since 1 month ago.

for another router it is ok.

and when writing copy startup tftp : .. such an error comes :  "Error opening tftp://   ... (timeout)" (another router copied , no problem ).

(router connected cisco switch).

no firewall.

ftp server pinged.

(ip tftp source-interface name_interface & no service config command set).

but not answerd ...
Please Help ....

8 Replies 8

Richard Burts
Hall of Fame
Hall of Fame

Your post mentions both FTP and TFTP and I am not clear whether you have problems with one or with both of these protocols. Here are some of the possible problems that may exist:

- are you sure that you have specified the correct address for the server?

- is the specified service active running at the time you attempt the copy?

- is there some policy somewhere along the data path that could be interfering with the copy?

- FTP requires a user ID and password. Are you using a correct ID and password?

- FTP requires write access in the target directory/sub-directory. Are you sure that the user ID has write access?

- is the service running on the server using the correct directory/sub-directory?

- does the path specified in your copy command agree with the directory/subdirectory used by the service?

HTH

Rick

HTH

Rick

Thanks for your answer;

Both of protocol has problem

-ip server is correct.

- The service is running at the time.

-there is no policy along the data path.

-yes; I use correct ID & Password.

-yes; this ID has write access.

-yes; I using correct directory/ subdirectory.

-yes.

(I have 3 routers & one ftp server;  on 3 routers set similar  configuration  and 2 routers are okey;no problem; but one of the router has problem (routers model : 7200 ; ios’s all routers are “adventerprisek9-mz.152-4.S4.bin”))

Hi,

Can you try with TFTP?

Try the following:

1- Make sure the TFTP is pinging

2- Try using TFTPD32 software for TFTP

3- Check if there is any firewall issue or tftp application on the computer

4- Make sure your TFTP server is turned on.

5- Check the file extension, If possbile copy the exact file extension from TFTP server file and paste on the router.

HTH

Regards

Inayath

Hi.

Thanks for your answer;

Unfortunately all your instructions were checked and there was no problem, but the problem exists yet.

Thanks for the information. I suggest that we try to solve this one protocol at a time. Either FTP or TFTP but start with one. If we solve that one it may point to the solution for the other.

Would you post:

- the configuration of the router interface through which you reach the server

- the results of ping to the server

- copy and paste the command you use for the copy and any response received

Also when you are attempting the copy is there any indication on the server that it sees an inbound attempt to send the file?

HTH

Rick

HTH

Rick

Hi

Thanks for reply;

The information that you would;

configuration of the router ::

!

!

archive

 log config

  logging enable

  notify syslog contenttype plaintext

  hidekeys

 path ftp://192.168.220.27/ADSL_Cisco_3/$h

 write-memory

 time-period 120

!

ip ftp username Aria

ip ftp password 7  ...................................................

ip ssh time-out 100

ip ssh authentication-retries 2

Thanks for the additional information. In the screenshot of the TFTP server it appears that the current directory is aria/downloads/tftp but in the attempt to copy tftp you are saying that the directory on the server is /cisco.

HTH

Rick

HTH

Rick

prafull
Level 1
Level 1

Try placing Image outside in seperate folder in C:/Users , sometimes multiple account and their Admin privledge causes this issue.

Use TFTP64 software to create TFTP server

disable Windows firewall in Laptop