Reload command is not working for C9410R

[PrabakaranBalasubramanian16319]

Hello,

We are trying to reload the entire chassis but reload(C9410R) is not happening. Below are the logs. FYI Here there are 2 SUP 1 module (Active & standby).

Could you please let me know reload command will do entire chassis or redundancy reload shelf need to be applied.

SWITCH# reload in 07:40
Reload scheduled for 15:10:44 CEST Tue May 30 2023 (in 7 hours and 40 minutes) by XXX on vty3 (X.X.X.X)
Reload reason: Reload Command
Proceed with reload? [confirm
SWITCH#sh relo
SWITCH#sh reload
No reload is scheduled.

Switch#reload
Proceed with reload? [confirm]
Switch1#

[marce1000]

         1) Check and verify the current value of the configuration register
         2) Check logs when the reload command is attempted (look for additional info's and or errors if any) , 

 M.

[PrabakaranBalasubramanian16319]

I dont see any logs  when the reload command is attempted .

[Leo Laohoo]

Post the complete output to the command "sh version".  If this what I think it is, then it is a known bug.

[PrabakaranBalasubramanian16319]

I dont see configuration register value in this model(C9410r). Where i can check?

ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 17.6.1r[FC2], RELEASE SOFTWARE (P)

SWITCH uptime is 1 year, 24 weeks, 6 days, 1 hour, 18 minutes
Uptime for this control processor is 22 weeks, 6 days, 4 hours, 36 minutes
System returned to ROM by SSO Switchover
System restarted at 08:02:10 CET Wed Dec 21 2022
System image file is "bootflash:packages.conf"
Last reload reason: EHSA standby down

[marce1000]

 - Actually in IOS-XE , there is (another) equivalent for config register : https://www.cisco.com/c/en/us/support/docs/switches/catalyst-9300-series-switches/216850-configuration-register-equivalent-clis-i.html , check your settings accordingly , 

 M.

[Reza Sharifi]

Issue the command "show version" and post the the entire output. The config-register value is at the very end of it.

HTH

[Leo Laohoo]

Let me repeat what I am asking:  Post the complete output to the command "sh version". 

If you are unwilling to following basic instruction(s), please raise a TAC Case.

[MHM Cisco World]

check the time in router and do commnd again after 5 min from time you get and check