Reset enable password for Cisco IE 3010 switch

syed.saaud · ‎09-18-2022

I have a cisco IE 3010 switch, for which I need to reset the enable password via console. I tried the steps listed in the URL for recover password for forgotten or lost password at cisco website. When I perform these steps, either switch is completely reset or nothing happens for the express setup. Need help to break the password.

marce1000 · ‎09-18-2022

- Difficult to tell this way on what is going on. Post latest console output where you are stuck , or a boot process (e.g.)

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

syed.saaud · ‎09-19-2022

Hi,

Console logs below:

*Mar 4 22:27:20.604: %CLS_ACC-2-SETUP_BTN_PRS: setup/admin button pressed for more than 5 seconds
*Mar 4 22:27:20.604: %CLS_ACC-2-MODE_ENTERED: Entering consoleless access mode EXPRESS SETUP
*Mar 4 22:27:20.688: %CLS_ACC-2-SETUP_BTN_PRS: setup/admin button pressed for more than 10 seconds
*Mar 4 22:27:20.713: %CLS_ACC-2-MODE_EXITED: Complete consoleless access from mode EXPRESS SETUP
*Mar 4 22:27:21.669: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Mar 4 22:27:22.667: %LINK-5-CHANGED: Interface FastEthernet0/17, changed state to administratively down
*Mar 4 22:27:23.674: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/17, changed state to down
*Mar 4 22:27:25.301: %CLS_ACC-3-NO_ACC_INTF: Failed to find a free interface as consoleless access interface or failed to retrieve the access interface information
*Mar 4 22:27:26.895: %LINK-3-UPDOWN: Interface FastEthernet0/17, changed state to down
*Mar 4 22:27:38.656: %LINK-3-UPDOWN: Interface FastEthernet0/17, changed state to up
*Mar 4 22:27:39.663: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/17, changed state to up
*Mar 4 22:27:43.840: %CLS_ACC-2-SETUP_BTN_PRS: setup/admin button pressed for more than 5 seconds
*Mar 4 22:27:43.840: %CLS_ACC-2-MODE_ENTERED: Entering consoleless access mode EXPRESS SETUP
*Mar 4 22:27:43.924: %CLS_ACC-2-SETUP_BTN_PRS: setup/admin button pressed for more than 10 seconds
*Mar 4 22:27:43.949: %CLS_ACC-2-MODE_EXITED: Complete consoleless access from mode EXPRESS SETUP
*Mar 4 22:27:45.904: %LINK-5-CHANGED: Interface FastEthernet0/17, changed state to administratively down
*Mar 4 22:27:46.910: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/17, changed state to down
test-switch>
*Mar 4 22:27:48.555: %CLS_ACC-3-NO_ACC_INTF: Failed to find a free interface as consoleless access interface or failed to retrieve the access interface information
test-switch>
test-switch>
test-switch>
*Mar 4 22:27:50.509: %LINK-3-UPDOWN: Interface FastEthernet0/17, changed state to down
*Mar 4 22:27:56.742: %LINK-3-UPDOWN: Interface FastEthernet0/17, changed state to up
*Mar 4 22:27:57.749: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/17, changed state to up
*Mar 4 22:28:25.766: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up

marce1000 · ‎09-19-2022

- From your output you at least don't have a full factory reset because it has a configured hostname prompt , try : (use this procedure for full factory reset only)

Procedure

Step 1 Press and hold the Express Setup button for 15 seconds or more. The switch reboots. The system led turns

green and the expres setup led starts to blink green.

Step 2 Press the Express Setup button again for 1-3 seconds. LED for port 1/1 blinks green.

The switch now behaves like a factory-default configured switch. Go to section above on Express Setup to

complete re-install

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

syed.saaud · ‎09-19-2022

Actually, I don't want to a full factory reset. As I forgot the enable password for the switch. I'm looking for ways to somehow reset/reconfigure the enable password.

I tried these steps, but it is somehow not working from step3

Recovering from a Lost or Forgotten Password
If you lose or forget your password, you can delete the switch password and set a new one.

Before you begin, make sure that:

•You have physical access to the switch.

•At least one switch port is enabled and is not connected to a device.

To delete the switch password and set a new one, follow these steps:

Step 1 Press the Express Setup button until the SETUP LED blinks green and the LED of an available switch downlink port blinks green.

If no switch downlink port is available for your PC or laptop connection, disconnect a device from one of the switch downlink ports. Press the Express Setup button again until the SETUP LED and the port LED blink green.

Step 2 Connect your PC or laptop to the port with the blinking green LED.

The SETUP LED and the switch downlink port LED stop blinking and stay solid green.

Step 3 Press and hold the Express Setup button. Notice that the SETUP LED starts blinking green again. Continue holding the button until the SETUP LED turns solid green (approximately 5 seconds). Release the Express Setup button immediately.

This procedure deletes the password without affecting any other configuration settings. You can now access the switch without a password through the console port or by using the device manager.

Step 4 Enter a new password through the device manager by using the Express Setup window or through the command line interface by using the enable secret global configuration command.