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RJ 45 Module not responding

tiger_401
Level 1
Level 1

Dear All,

I have cisco catalyst 4506-E and i have installed RJ 45 module in it which is not responding.

Kindly have a look at the below output.

show module
Chassis Type : WS-C4506-E

Power consumed by backplane : 0 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1     4  Sup 7-E 10GE (SFP+), 1000BaseX (SFP)   WS-X45-SUP7-E      CAT1619L0J1
2    12  1000BaseX (SFP)                        WS-X4612-SFP-E     JAE161303IF
3     0  Unsupported module                     WS-X4748-RJ45-E    CAT1611L2LC

M MAC addresses                    Hw  Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 5057.a813.2640 to 5057.a813.2643 2.1 15.0(1r)SG5  03.01.01.SG      Ok
2 5057.a86c.af98 to 5057.a86c.afa3 1.1                               Ok
3 0000.0000.0000 to 0000.0000.0000 1.0                               Unsupport

please find below show version:

show version
Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-U           NIVERSAL-M), Version 03.01.01.SG RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 14-Dec-10 21:30 by prod_rel_team

Cisco IOS-XE software, Copyright (c) 2005-2010 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.  For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

Image text-base: 0x1009E914, data-base: 0x13B71550

ROM: 15.0(1r)SG5
Jawa Revision 7, Snowtrooper Revision 0x0.0x116

RYD-MOL-AK-COR-SW1 uptime is 20 hours, 27 minutes
System returned to ROM by reload
Running default software
Last reload reason: Reload command

License Information for 'WS-X45-SUP7-E'
    License Level: ipbase   Type: Permanent
    Next reboot license Level: ipbase

cisco WS-C4506-E (MPC8572) processor (revision 10) with 786516K/16384K bytes of m           emory.
Processor board ID SPE161700LX
MPC8572 CPU at 1.5GHz, Supervisor 7
Last reset from Reload
19 Virtual Ethernet interfaces
12 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x2101

Can you please guide me how we can fix this issue.

Will be very grateful to you.

Regards,

Mukarram.

1 Accepted Solution

Accepted Solutions

Raju Sekharan
Cisco Employee
Cisco Employee
3 Replies 3

Raju Sekharan
Cisco Employee
Cisco Employee

Hi

I think it requires IOS-XE version 3.2.0(SG) or higher

http://www.cisco.com/en/US/docs/switches/lan/catalyst4500/release/note/OL_24726.html

Thanks

Raju

thanks raju

it start working once i upgrade the ios

You are welcome

Raju

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