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Router crash: Which belong the address 0x0 to?

iantra123
Level 3
Level 3

Hello,

We received a router reboot, and it doesn't have given a crashinfo.

so, In the  show version we have :

!=====================

System returned to ROM by processor memory parity error at PC 0x6414AF08, address 0x0 at 17:34:35  Wed Oct 10 2012

System restarted at 17:36:31 Wed Oct 10 2012

System image file is "flash:c3845-advipservicesk9-mz.124-24.T.bin"

System returned to ROM by processor memory parity error at PC 0x6414AF08, address 0x0 at 17:34:35  Wed Oct 10 2012
!=====================

so my question is : The address 0x0 belog to which module / card  / slot?

regards,

Antra

1 Reply 1

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi Iantra,

To understand what is your case you should post

sh ver

sh stack

into error message decoder tool or here in the forum as attachment files.

Please follow this link:

http://www.cisco.com/en/US/products/hw/routers/ps341/products_tech_note09186a0080094793.shtml

or follow this thread:

https://supportforums.cisco.com/thread/156264

Regards

Please rate if it helps.