SDM does not work properly

[hsauwcusa]

Some buttons in SDM began to stop working.

"Additional Task" does not show any contents. Edit button on a certain page does not work. I think I stalled it on the router.

I reinstalled java script, but it did not solve it.

Should I just run the installation CD to overwrite the program in the router?

Is my configuration safe?

Thank you.

[Lucien Avramov]

if SDM starts, the install on the router is good.

This is most likely due to not using the supported java runtime environment JRE version.

SDM does not support java after: 6u3.

Cisco SDM requires Sun Java Runtime Environment (JRE). The following versions are supported:

•JRE 1.5_09

•JRE1.4.2_08

•JRE 1.5.0_06

•JRE 1.5.0_07

•JRE 1.6.0_02

•JRE 1.6.0_03

As per the release notes.

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/software/release/notes/SDMr25.html

Also configuration guide may be handy:

http://www.cisco.com/en/US/docs/routers/access/cisco_router_and_security_device_manager/25/software/user/guide/SDM25UGD.html

[hsauwcusa]

Thank you so much for your explanation. This is exactly what I needed to know. My java was latest, 6u16, which was out of support.

I will find and install the versions you mentioned above.

Thanks again.