11-29-2017 10:06 AM - edited 03-08-2019 12:55 PM
Hi Team ,
I have a CISCO7609 running with "c7600s72033-advipservicesk9-mz.122-33.SRE8.bin"
Ios where i am getting below error on the SFP port once inserting the Transceiver on that port.
%SMC-DFC9-2-BAD_ID_HW: Failed Identification Test in 0/0/9 [1/0]
The module in 0/0/9 in this router may not be a genuine
Cisco product. Cisco warranties and support programs only
apply to genuine Cisco products. If Cisco determines that
your insertion of non-Cisco memory, WIC cards, AIM cards,
Network Modules, SPA cards, GBICs or other modules into a
Cisco product is the cause of a support issue, Cisco may
deny support under your warranty or under a Cisco support
program such as SmartNet.
Nov 25 23:36:52: %TRANSCEIVER-DFC9-3-NOT_SUPPORTED: Detected for transceiver module in GigabitEthernet9/10, module disabled
Nov 25 23:36:52: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 9: TestTransceiverIntegrity failed on port(s) 10
Nov 25 23:36:52: %PM_SCP-SP-3-TRANSCEIVER_UNSUPPORTED: Unsupported transceiver in LAN port 9/10
Please suggest on the above.
11-29-2017 10:28 AM
11-29-2017 10:37 AM - edited 11-29-2017 10:39 AM
Hi joseph ,
We are trying to insert Cisco Transceiver only where we are getting the above errors.
Please suggest how to resolve the issue.
11-29-2017 11:55 AM
11-29-2017 12:01 PM
Is it faulty in module or transceiver .Also whether we can use different models of cisco SFP Transceiver in same module (Eg ..Mix of SFP-GE-S and glc-sx-mm Transceiver)
11-29-2017 12:09 PM
11-29-2017 12:34 PM - edited 11-29-2017 12:38 PM
hi ,Leo,
We are using 76-ES+XC-20G3C line card on slot 9 where we are inserting " glc-sx-mm" transceiver in GigabitEthernet9/10 and all other ports are having SFP-GE-S transceiver which is working fine.
As per the above doc 76-ES+XC-20G3C will support the mentioned transceiver.
11-29-2017 10:13 PM
@vishnupalloormeethal wrote:
hi ,Leo,
We are using 76-ES+XC-20G3C line card on slot 9 where we are inserting " glc-sx-mm" transceiver in GigabitEthernet9/10 and all other ports are having SFP-GE-S transceiver which is working fine.
Hold on ... This line card DOES NOT support GLC-SX-MM/D. This line card can support SFP-GE-S (multi-mode). Read THIS and look at Table 9.
12-05-2017 10:07 PM
Hi Leo,
As i have same chassi which is running with ES+ card and the same is supporting GLC-LH-SMD
------------------ show module ------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
9 11 7600 ES+ 76-ES+XC-20G3C SAL1752JF50
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
9 c067.af90.9a00 to c067.af90.9a1f 1.7 12.2(33r)SRD 12.2(33)SRE8 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
9 7600 ES+ DFC LITE 7600-ES+3C SAL1752JCND 1.4 Ok
9 ES+ 1xTGE XFP 10xGE SFP 7600-ES+20C SAL1752JCGY 1.1 Ok
Mod Online Diag Status
---- -------------------
9 Pass
GigabitEthernet9/5 is up, line protocol is up (connected)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, media type is LX
5 minute input rate 163000 bits/sec, 129 packets/sec
5 minute output rate 109000 bits/sec, 128 packets/sec
---Show inventory---
NAME: "Transceiver Gi9/5", DESCR: "Transceiver 1000BaseLX Gi9/5"
PID: GLC-LH-SMD , VID: A , SN: FNS17492HUE
Please suggest on the above..
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