05-23-2021 02:44 AM - edited 05-23-2021 02:45 AM
Was wondering if anyone has received this error and what is the resolution.
%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x1B on bus 0 offset 0x04, component TC654E Fan Speed Controllers with Fan Fault Detection
Just purchased these 2 switches in February but not installed until mid April. This just started happening in the last couple weeks. Even with no devices connected this is happening. Can't get any help from TAC because we're past the 90 day mark from purchase. The company didn't get a contract as in all the years of having cisco products, they've never had an issue until today. Both switches have the latest firmware.
Any thoughts?
05-23-2021 05:37 AM
05-23-2021 01:47 PM
I saw this, but it's for a much older version of the firmware... You'd think the newest version of the firmware would have a fix? But it appears there's not. What if any, is the impact to the switch?
05-24-2021 12:00 AM
I would suggest raising a Small business TAC case to investigate for you if the device cover still in smartnet
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