Hello, i have a smartnet " only" for Catalyst 6500.Today i was chatting with cisco representative and after telling him CCO he told me that my smartnet includes the following:
CCO Access 2 No Data
Software Center Access GRANTED No Data
Major Software Updates GRANTED No Data
Minor Software Updates GRANTED No Data
Maintenance Software Releases GRANTED No Data
my question is , am i entitled "only" for Catalyst 6500 related software downloads ? or i can download other products software downloads for example LMS, IP telephony stuff that is not included in contract ?
I am not sure how to interpret the parameters that are in your post. But my recent experience with Cisco download is that it very strictly allows download of software only that is specifically related to the service contract related to your ID.