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Stack-power message error %PLATFORM_STACKPOWER-4-PRIO_CONFLICT:

png
Level 1
Level 1

I recently encounter a PLATFORM_STACKPOWER message with one of my new installs. The error message read "000042: *Feb 28 19:04:27.806: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 1's power stack has conflicting power priorities". I checked the power switch priority of all the switch members and did not see any conflict. Please see capture below. I reviewed the CCO Cat3750X system message guide and it refer me to Cisco output tool. The Cisco output tool was unable to find any match to this error message. How can I resolve this error message issue? What impact does this have on the power-stack?

F2-3750X-1#sho stack-power
Power stack name: F2-3750X-PS
    Stack mode: Power sharing
    Switch 1:
        Power budget: 1076
        Low port priority value: 22
        High port priority value: 13
        Switch priority value: 4
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: c471.fe01.6500
        Neighbor on port 2: c471.fe17.1980

    Switch 2:
        Power budget: 1076
        Low port priority value: 21
        High port priority value: 12
        Switch priority value: 3
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: c471.fe17.1980
        Neighbor on port 2: c471.fe17.7780

    Switch 3:
        Power budget: 1076
        Low port priority value: 20
        High port priority value: 11
        Switch priority value: 2
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: c471.fe01.6500
        Neighbor on port 2: c471.fe17.7780

10 Replies 10

yinrong.qian
Level 1
Level 1

I have on 3750-x stack switch experiecing same issues. I rebooted whole switch stack. The problem still remains.

Apr  7 10:32:10.245 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:33:10.355 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:34:10.457 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:35:10.559 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:36:10.669 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:37:10.770 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:38:10.863 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:39:10.965 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:40:11.067 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:41:11.203 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities
Apr  7 10:42:11.304 MST: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities

I found cisco's explaination about this error, but the solution is not very specific.

Error Message    PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch [dec] [dec] power stack 
has conflicting power priorities

Explanation   The power priorities of one stack switch conflict with the power priorities of another stack switch. The first [dec] and the second [dec] are the switches that have conflicting power priorities.

Recommended Action   Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-7.

Anyone has any idea for the fix?

What IOS are you running?

Did you power the entire stack simultaneously the FIRST TIME?

Here is the IOS image information.

Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Sat 07-Aug-10 21:43 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000

ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(53r)SE1, RELEASE SOFTWARE (fc1)

USC-654-SW01 uptime is 3 days, 23 hours, 51 minutes
System returned to ROM by power-on
System restarted at 10:50:31 MST Thu Apr 7 2011
System image file is "flash:/c3750e-universalk9-mz.122-55.SE/c3750e-universalk9-mz.122-55.SE.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase

cisco WS-C3750X-48P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1445K011
Last reset from power-on
2 Virtual Ethernet interfaces
1 FastEthernet interface
260 Gigabit Ethernet interfaces
10 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

What IOS are you running?

Posted above.

Did you power the entire stack simultaneously the FIRST TIME?

Yes. The problem only occurs one of specific stack. The others run fine.

Hi

do a search for PRIO_CONFLICT in the following link and you will find an explanation.

http://www.cisco.com/en/US/docs/switches/lan/catalyst3750x_3560x/software/release/12.2_53_se/system/message/msg_desc.html

Good luck

HTH

Thanks for all the replies. As I stated on the start of the thread, I already reviewed the switch message guide and it was no help. For some odd reason, I swap one switch out at a time and discover switch 2 was the problem. I replace switch 2 and the error message disappear. It may be a hardware issue but no indicator. I am able to recreate the issue when I put back the problem switch 2. Next step is open TAC case.

Thanks for the info. I am contacting with Cisco TAC now.

Did you happen to find a solution from TAC on this?

I was forwarded the following link which may or may not be helpful:

http://ciscosupport45.solutionset.com/docs/DOC-18501

The Excerpt from that link is but from your show stack-power may not be pertinent:

Problem Description:

Getting the following error message on a 3750X switch stack.

%PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 3's power stack has conflicting power priorities

 
Lets see at the output of show stack-power:
 
Power stack name: Powerstack-1
Stack mode: Power sharing
Switch 1:
Power budget: 1646
Low port priority value: 22                                                  
High port priority value: 13
Switch priority value: 3
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: c84c.75b7.4300                                              
Neighbor on port 2: 5475.d096.cc00                                              
                                                                                                 
Switch 2:
Power budget: 1646
Low port priority value: 22                
High port priority value: 13
Switch priority value: 5
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: 5475.d096.cc00
Neighbor on port 2: 5475.d071.ea80
 
Switch 3:
Power budget: 1646
Low port priority value: 21
High port priority value: 12
Switch priority value: 4
Port 1 status: Connected
Port 2 status: Connected
Neighbor on port 1: c84c.75b7.4300
Neighbor on port 2: 5475.d071.ea80
 
The output above shows that the switch 1 and 2 are configured with same priorities.
 
Troubleshooting Steps:
 
Change the switch 1/2 high & low priority value to some other number and do a "wr mem" in the privilege mode.
 
For example:
 
Conf t
Switch(config)#Stack-power switch 2
Power-priority high 11
Power-priority low 23
Switch(config)#Exit
Switch#wr mem

j2c
Level 1
Level 1

I just got this same error and fixed it by disabling and then enabling the offending switch and power port:

 

Problem


The switch log shows:

Apr  3 14:02:07: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 4's power stack has conflicting power priorities

When looking at the configuration there is no priority conflict as seen below:

s-cooper-2214-1-access#sh stack-power 
Power stack name: Powerstack-2
    Stack mode: Power sharing
    Stack topology: Ring
    Switch 1:
        Power budget: 793
        Low port priority value: 19
        High port priority value: 10
        Switch priority value: 1
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: 0006.f6f2.e680
        Neighbor on port 2: 0006.f6f2.e680

    Switch 2:
        Power budget: 223
        Low port priority value: 20
        High port priority value: 11
        Switch priority value: 2
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: b0fa.eb35.4180
        Neighbor on port 2: b0fa.eb35.4180

Power stack name: Powerstack-3
    Stack mode: Power sharing
    Stack topology: Ring
    Switch 4:
        Power budget: 223
        Low port priority value: 22
        High port priority value: 13
        Switch priority value: 4
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: b0fa.eb05.a480
        Neighbor on port 2: b0fa.eb05.a480

Power stack name: Powerstack-4
    Stack mode: Power sharing
    Stack topology: Ring
    Switch 3:
        Power budget: 223
        Low port priority value: 21
        High port priority value: 12
        Switch priority value: 3
        Port 1 status: Connected
        Port 2 status: Connected
        Neighbor on port 1: b0fa.eb05.7380
        Neighbor on port 2: b0fa.eb05.7380

Solution:

To correct this problem disable and then enable the offending switch and port

stack-power switch 4 port 1 disable
stack-power switch 4 port 1 enable

stack-power switch 4 port 2 disable
stack-power switch 4 port 2 enable

Look at log to verify that you are no longer getting the error:

sh log

Hi All

I have faced the similar issue today. There is no impact of the log message except if fills in the log buffer which is required for operations troubleshooting.

Error Logs:- May 31 2017 03:02:36 UTC: %PLATFORM_STACKPOWER-4-PRIO_CONFLICT: Switch 1's power stack has conflicting power priorities

Solution:- Reseat the power stack cable. This had resolved the error log/message issue.

Further, For a stack of 6 switches, This will help understand the stack cable connections

How to Form a Catalyst 3850 Data-Stack and Power-Stack

https://supportforums.cisco.com/document/12575126/how-form-catalyst-3850-data-stack-and-power-stack

Many thanks.

Good day all.

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