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Standby supervisor engine is not sync in 4507R..

Debudas123
Level 1
Level 1

When i have configured the 4507R switch but the configure is not sync with the standby module..... I have doing some troubleshooting

1. type the command "show redundancy"

     no standby module is showing

2. type the command " redundancy force-switchover"

    showing the message " no standby module is present"

3. type the command "hw-module module 2 reset"

    then the standby module is reset and status light is blinking like it is booting..

show can u suggest me what is the exact issue ?

Thanks

Debabarata                

7 Replies 7

Marvin Rhoads
Hall of Fame
Hall of Fame

1. Is the primary active supervisor properly recognizing the standby module? "show module" should tell you that.

2. Is redundancy enabled in the configuration? "redundancy: plus "mode sso" global command. Also refer to the IOS configuration guide section for more details. Here is a link to the page with guides for the various Catalyst 4500 IOS releases:

http://www.cisco.com/en/US/products/hw/switches/ps4324/products_installation_and_configuration_guides_list.html

3. What image is installed on module 2 - same as on module 1? When you reset module 2 what messages appear on directly connected console into that module?

Hi

1.  when i have type the command " show module 2" it showing the redundant module only but not showing any part no. mac id nothing......

2. i have alreday configure the redundancy mode sso.

3. when i will reset the module 2 , no message is appear.....

Thanks

Debabrata

Well since the "show module" is not reporting the detailed information and the console remains blank upon reset, I'd say you most likely have a failed hardware module.

If you have Smartnet, the TAC can replace it. Otherwise yoiu will have to purchase a new (or used) one.

Hi, please look the details as mentioned below...

    

Core_Switch#show redundancy states
       my state = 13 -ACTIVE
     peer state = 1  -DISABLED
           Mode = Simplex
           Unit = Primary
        Unit ID = 1

Redundancy Mode (Operational) = Non Redundant
Redundancy Mode (Configured)  = Stateful Switchover
     Split Mode = Disabled
   Manual Swact = Disabled  Reason: Simplex mode
Communications = Down      Reason: Simplex mode

   client count = 22
client_notification_TMR = 240000 milliseconds
          keep_alive TMR = 9000 milliseconds
        keep_alive count = 0
    keep_alive threshold = 18
           RF debug mask = 0x0

Core_Switch#sho module
Chassis Type : WS-C4507R

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1     2  Supervisor II+ 1000BaseX (GBIC)        WS-X4013+          JAE13136LUR
2        Supervisor
3     6  1000BaseX (GBIC)                       WS-X4306-GB        JAE13093Z2O
4    18  1000BaseX (GBIC)                       WS-X4418-GB        JAE13167Q8Z
5     6  1000BaseX (GBIC)                       WS-X4306-GB        JAE130940G7
6    24  10/100/1000BaseT (RJ45)                WS-X4424-GB-RJ45   JAE13167K3F
7    24  10/100/1000BaseT (RJ45)                WS-X4424-GB-RJ45   JAE13167K29

M MAC addresses                    Hw  Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 0025.4538.3a40 to 0025.4538.3a41 4.6 12.2(31r)SGA 12.2(25)EWA14    Ok
2 Unknown                              Unknown      Unknown          Other
3 001b.539b.408e to 001b.539b.4093 4.4                               Ok
4 0018.19cf.16e2 to 0018.19cf.16f3 1.4                               Ok
5 001b.539b.40b2 to 001b.539b.40b7 4.4                               Ok
6 0021.d8b4.35e8 to 0021.d8b4.35ff 1.9                               Ok
7 0021.d8b4.3b88 to 0021.d8b4.3b9f 1.9                               Ok

Mod  Redundancy role     Redundancy mode     Redundancy status
----+-------------------+-------------------+-------------------
1   Active Supervisor   Non redundant       Active
2   Standby Supervisor  Non redundant       Disabled

so can u suggest me is there any configuration related issue?

Thanks

Debabrata Das

Question,

I attempted to install the secondary supervisor module on Cisco 4507 using Supervisor Module 7L-E brand new. The customer doesn't have any spare chassis to allow the module to be updated with the correction image. My concerns are whenever I install this module the Layer 2 ports in the active supervisor automatically shutdown. Is there anyway I can insert this module, update the image without interrupting communications with the customer.

 

 

 

 

 

 

fb_webuser
Level 6
Level 6

Read this book it will help you..

Supervisor Redundancy - BradReese.Com

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Posted by WebUser Muhammad Bilal Orakzai from Cisco Support Community App

fb_webuser
Level 6
Level 6

www.bradreese.com/how-to/4500-power-supplies.pdf

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Posted by WebUser Muhammad Bilal Orakzai from Cisco Support Community App

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