03-21-2009 12:58 PM - edited 03-06-2019 04:44 AM
I keep getting the following error on my 6506 running Sup720. PM_SCP-SP-2-LCP_FW_ERR_INFORM: Module 6 is experiencing the following error: Bus Asic #0 transient Pb error. Recovered (0x0002, 0x0000). Cisco error message decoder shows the following: An error condition was detected by the line card firmware and the supervisor is being informed about it. How do I upgrade the firmware on my sup720? Currently running s72033-advipservicesk9_wan-mz.122-18.SXF10a.bin. sh mod on switch A is Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 6 Firewall Module WS-SVC-FWM-1 SAD084409GR
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1026SMX3
6 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1031XABY
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0003.3234.ecba to 0003.3234.ecc1 3.0 7.2(1) 3.2(10) Ok
2 0017.5916.2d14 to 0017.5916.2d43 2.3 12.2(14r)S5 12.2(18)SXF1 Ok
6 0013.c31f.f160 to 0013.c31f.f163 4.4 8.1(3) 12.2(18)SXF1 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
2 Centralized Forwarding Card WS-F6700-CFC SAL1209HMM8 4.0 Ok
6 Policy Feature Card 3 WS-F6K-PFC3B SAL0943407P 2.1 Ok
6 MSFC3 Daughterboard WS-SUP720 SAL094659X8 2.3 Ok
sh mod on switch B is Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 6 Firewall Module WS-SVC-FWM-1 SAD084409GR
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1026SMX3
6 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1031XABY
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 0003.3234.ecba to 0003.3234.ecc1 3.0 7.2(1) 3.2(10) Ok
2 0017.5916.2d14 to 0017.5916.2d43 2.3 12.2(14r)S5 12.2(18)SXF1 Ok
6 0013.c31f.f160 to 0013.c31f.f163 4.4 8.1(3) 12.2(18)SXF1 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
2 Centralized Forwarding Card WS-F6700-CFC SAL1209HMM8 4.0 Ok
6 Policy Feature Card 3 WS-F6K-PFC3B SAL0943407P 2.1 Ok
6 MSFC3 Daughterboard WS-SUP720 SAL094659X8 2.3 Ok
any help is appreciated.
03-21-2009 01:54 PM
Hi:
What makes you think that upgrading the IOS will solve the problem?
To me, it sounds like you are experiencing a hardware failure on your [EDIT] SUP module's [EDIT] ASIC chips. The firmware that detected it was probably a hardware test, like a POST, except it runs regularly during operation.
I would look into reseating the card in the chassis to reset it or possibly replace it, especially if this error keeps coming up.
Lastly, if this was an IOS issue, I doubt it would only effect one module that way it has.
HTH
Victor
03-21-2009 02:24 PM
I am only basing it on the return message from the Error message debugger and the fact that I am not experience any such error on my second 6509 running a later firmware.
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