09-22-2016 11:32 AM - edited 03-08-2019 07:32 AM
I have a pair of 4500-X switches running IOS-XE version 3.8.1, and in Cisco Network Assistant 6.3 they don't appear to display correctly.
Yes, I know the host names say '4900.' I fixed that a moment ago, but that made no difference to this display. Also missing is a pair of 10G SFP cables linking the two switches, but I know they're connected and 'show cdp neighbor' displays the connection detail correctly.
Cisco's download assistant tells me the recommended software version is 3.6.5. I can install that instead if needed. By comparison, a stack of 3650s running 3.6.4 appear to display correctly. That didn't work; v3.6.5 of the IOS-XE software gives me the same display.
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10-19-2016 07:17 AM
Ended up opening a ticket with Cisco TAC. So far, no progress, though one suggestion to try CNA 6.2 allowed an older 4507R switch to become visible.
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01-26-2017 07:28 AM
I kinda run into the same issue. My 4500X pair are running 3.6.05e and CNA is 6.3.0. Did you receive any further information regarding the issue? Like a bug number?
11-10-2016 05:03 AM
Cisco TAC reproduced the problem; apparently Leonardo's getting a worse result with no ports displaying at all. So we know this is a problem with Cisco Network Assistant.
I can deal with it until CNA gets fixed, since much of the functionality I need on the 4500-X pair needs the command line anyway.
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10-25-2017 08:20 AM
Hi,
Did you have here some news?
Still the same on CNA 6.3.1.
Thanks an regards,
Norbert
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